West End, Ottawa hotel rooms at the Fairmont

"Excellent restaurant and location! Room spacious "

"The breakfast was horrible and getting a copy of a receipt I am still waiting for. I requested it when i arrived and paid, i requested it when I checked out and I also called afterwards and left a message for the person who is in the accounting office and no return call. This has now been over a month. I wont be returning and I wont be booking off Hotels.com because they say you need to provide the receipt"

"The unit I booked was excellent. There are a ton of sights and things to see that are within walking distance. If you're in town for a few days, you'll never run out of places to eat. The parking lot could use a repave, but other than that, it's a great place to stay."

"My last visit was so lovely - the staff, the room, everything. This time, the check-in was great, but everything went downhill after that. There was a loud random knocking from some fan that came and went all night and kept me from sleeping. Not a background AC/Heat vent but knocking. Then, waking up late and exhausted, and showering in a hurry, I realized that there were no bath towels. When I told the front desk at checkout, I got zero sympathy. "We're undergoing renos, there are fans on" and, "We have towels right here, you should have called us". No time or desire to argue about this. Yes. Normally, a quick call works. But what if your clients are there to sleep and then need to quickly shower and leave, can they expect they'll be able to do this when they book a room in your hotel? "

"Alright for a cheaper stay close to AirPort for an early flight "

"Clean room, convenient location and safe parking "

"Breakfast was great, large variety. Rooms were clean, staff was friendly."

"Excellent location great place to stay, Also you can save and make it yourself with a full kitchen."

"Fantastic location. Amazing property. Hallways are long and elevators are centralized, so if you plan to go in and out a lot and are on a schedule you might want to ask for a room assignment near the elevator (or just a lower floor)."