"Breakfast was terrible - eggs, kielbasa - no bacon, no sausage, no yogurt, no pastries, no pancakes/waffles! Who eats kielbasa for breakfast? Cereal was stale. Breakfast ended at 9:00- even on weekends. We chose not to go back after first day.
No coffee in lobby- pulled at 9:00am? Ridiculous…
Coffee in room - single serve coffee pot - one coffee pod - one decaf! Room was for two people. Half and half was curdled. Had to throw coffee out - and then we couldn’t get any in the lobby. Ended up at Dennys.
Bathroom - in handicap room - bath tub? Grab bars on back wall of bathtub - getting in and out was crazy. Normally hc rooms have only walk-in/wheel in shower. Shower head was for handheld only! Not conducive for standing up to take a shower.
TWO bath towels and wash cloths period. No hand towels???
Found a USED diabetic test strip on bathroom floor. Was the bathroom even swept or mopped prior to our arrival? Seems odd this was on the floor if it was properly cleaned.
Toilet clogged first day. Took close to two hours for maintenance to come fix it. During which we couldn’t use toilet. Had to call front desk twice.
BOTH Card keys stopped working the first day. Went to front desk and was told it was because we had them next to our phones. Nope - not the case. AND both cards stopped working. Impossible for both cards in different locations.
Had to hike to get ice. One ice machine for entire complex!
On the plus side … bed was comfortable and room was cool enough."