"I would strongly caution families and anyone traveling with children before staying at The New Pioneer.
We stayed here while attending a wrestling tournament and the experience was awful from beginning to end.
The bathroom had dead roaches, the room conditions were disappointing, and the environment was not family friendly at all. The only way to access the hotel restaurants was by walking through the casino, which was filled with heavy cigarette smoke. It was overwhelming and absolutely not suitable for children.
The worst part was after checkout. I booked through Expedia and was told my debit card would only be used for a $100 incidental deposit. The next morning I found additional charges totaling around $460 on my card.
When I called the hotel, I was accused of “tampering with smoke detectors” and told I was blacklisted. This accusation was completely false. I never touched a smoke detector and honestly didn’t even notice where one was located. I was barely in the room except to shower and sleep because we spent most of our time at the wrestling tournament.
No proof, photos, documentation, or explanation was provided before charging my card.
Very disappointing experience overall. Definitely would not recommend for families, especially those traveling for youth sports"