Soon as i went to check in, first issue eas they couldnt charge security deposit, never was told this when buying tickets even had booking insurance. Hotel staff was less than interested in assisting me and dismissive in helping resolve this checking issue, her coworker told her to at least give a contact number as i was struggling to figure it out via expedia. After a stressful hour after driving 9 hours, finally got my room. Beds were made, floor dirty and piles of grime and wrappers under the bed. Blood spots on sheets and kept getting bit by these small black bugs the entire time. Felt completely unwanted at the hotel and ruined the majority of the vacation feeling uneasy. Housekeeping never cleaned my room during the day time when i was gone, only ay 5pm they would come by and too late as i been busy with my day and figured room should have been cleaned. Service was so bad, i left a day early to finish my vacation back at home. First vacation in 5 years and treated like trash at the hotel, start to finish and never got my security deposit back!!