โInformal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms.
Menus in bar and restaurant which are right next door to each other are good for allergies. Iโm GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you canโt get in without...
โExcellenece throughout. Richard the host is quite obviously a professional hospitality man... No more to be said other than I would stay at 31 Queens Road again.โ
โThe property was basic, as expected, but the host's behavior was shockingly unprofessional and erratic. After honestly correcting a simple booking mistake (one guest instead of two) and promptly offering payment, the host initially seemed polite but slow to respond.
Things turned serious when I accidentally locked myself out of the bedroomโwithout shoes or phoneโand urgently contacted him via my smartwatch. He claimed he'd arrive in an hour but vanished for hours, ignoring multiple calls....
โLovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfiedโ
โFrom the pictures on the site, it indicated that toileries would be provided. But there was none to be seen. Initially had problems getting into my room, because the no. received was incorrect. Contacted the Office and this was corrected immediately. The no.19a bus goes to the 'Shirley' area, just ask the driver to put you off at the Howard Road bus stop. Take the 1st left and you are on Howard Road and the Guest House is on the right. The full address of your premises needs to include...
โParked at Sainsbury's using JustPark then five mins walk to accom. Easy to find and was on top floor in the roof conversation. VERY warm night and almost slept outside instead. Couple fans would have been great. Bed was comfy. Shared shower and kitchen spaces with the other residents โ
โGood value.
Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking.
Location fab for Portswood and easy to find parking on a Saturday night .โ
