Beautiful, clean hotel, situated across the road from Wanda Plaza shopping centre and adjacent to a taxi rank. Visited the hotel for a wedding and stayed overnight before transferring back to Shanghai. The hotel staff happily purchased bullet train tickets for us and informed us of the trains we would need to take to reach Pudong airport, informing us that the tickets could be collected at 1700. When we went out for a walk at 1500, the concierge followed us outside to personally give us the tickets, it was quick and efficient service. Although not every employee speaks fluent english, they speak enough to get by, and try to assist you the best they can. There are employees that are fluent that can assist as well. Shout out to Jackie Wang the bell boy who delivered our bags so that we could immediately attend the wedding, fantastic service.