โThe property wasnโt ready when we arrived for 3pm, eventually ready at 5pm. When we arrived the fridge was not turned on so we could not refrigerate anything for several hours, the doors were left closed so when opened the fridge smelled awful & very unhygienic. Cutlery & utensils were rusty & in very poor condition. All the beds were broken in some way & extremely uncomfortable, no decent nights sleep were had by the 6 of us. 1 room had a burnt out extension lead. Dark coloured futon with...
โRoom service forgot to give us a towel for my daughter.
We love the fact that there was Starbucks downstairs.
Maybe gym and pool should be included and not as an extra. Just a thought. โ
โReally enjoyable stay, made even better by the friendly and accommodating staff. The rooms were very clean with housekeeping attending to the room everyday. The location is ideal for Manchester Picadilly, for the Arndale shopping centre and for the Northern Quarter. Iโd definitely recommend staying here. โ
โI am very disapointed Hotels.com, how do you recoment such hotel as 4 star hotel? Hotel room was very dirty and smelly. That was my worst memory in my life...โ
โIt was so lovely to stay here! the location is good, all staffs were so kind, and the room condition was perfect - very big bed and clean and quite room. I would love to stay here next time too.โ
โFabulous stay. Everything was perfect from dinner to breakfast. However I do find the ยฃ25.00 surcharge for a dogs stay a little hefty. A welcome pack is offered but not forthcoming sadly โ