Skip to main content

Pozo Viejo

3.5 star property
Travelers find the perfect balance of relaxation and indulgence with rejuvenating massages, delicious meals, and peaceful surroundings

Choose dates to view prices

Pozo Viejo combines rustic charm with luxury relaxation experiences. Guests can book rejuvenating treatments at the full-service spa or spend time by the swimming pool. The property offers free in-room WiFi, while Restaurante De Santiago serves breakfast and lunch options.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A wooden bed with a headboard, a bedside table, a dresser with a mirror, and a framed certificate on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | WiFi (free), bed sheets

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | WiFi (free), bed sheets

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | WiFi (free), bed sheets

Junior Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Triple)

A hotel room with two beds, wooden headboards, a patterned floor, and a window with curtains.

Family Room (Triple)

  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Family Room (Cuádruple)

A cozy room with a wooden ceiling, a brick wall, a dining area with a table and chairs, a sofa, and a ladder.

Family Room (Cuádruple)

  • Mountain view
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Zacapoaxtla is home to Pozo Viejo. Cerro Cabezon and Church of San Francisco are local landmarks, and the area's natural beauty can be seen at El Chamoral Ecotourist Park and Zocalo De Tlatlauquitepec. Rancho Escondido and Casa de Cultura are also worth visiting. Visit our Zacapoaxtla travel guide
Map
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680

What's nearby

  • Zocalo De Tlatlauquitepec
    31 min drive - 14.6 km
  • El Chamoral Ecotourist Park
    36 min drive - 18.0 km
  • Plaza Kristal Shopping Center
    56 min drive - 38.4 km
  • Teziutlan Cathedral
    59 min drive - 39.5 km
  • Sanctuary of Carmen
    60 min drive - 39.9 km

Restaurants

  • Lola Cafe
    6 min drive
  • La Sierra
    7 min drive
  • Elotes Asados Chirindongos
    5 min drive
  • pollo curtis
    3 min drive
  • Surco “Cocina de la Sierra y Montaña”
    17 min drive

About this property

Pozo Viejo

  • Property highlights
  • Take advantage of a terrace, a garden, and a full-service spa at Pozo Viejo. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurante De Santiago, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Smoke-free premises, tour/ticket assistance, and massage treatment rooms
    • Luggage storage
  • Room features
  • All guestrooms at Pozo Viejo include amenities such as free WiFi.
  • More amenities include:
    • Showers and shampoo
    • 21-inch TVs with satellite channels

Similar properties

Garden
Corazón de Niebla
Cuetzalan del Progreso
  • Breakfast included
  • Pet friendly
  • Parking included
  • Housekeeping
9.6 out of 10, Exceptional, 146 reviews
The price is ₩94,153
₩112,042 total
includes taxes & fees
Aug 8 - Aug 9
Corazón de Niebla
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Restaurante De Santiago

Things to do

  • Full-service spa

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of MXN 100 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Pozo Viejo pet-friendly?

Yes, Pozo Viejo allows dogs (limit 2 total). There's a fee of MXN 100 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Pozo Viejo?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pozo Viejo?

Check-out is at noon.

Where is Pozo Viejo located?

Situated in Zacapoaxtla, this spa hotel is within 12 mi (20 km) of Cloudy Tibetan Hanging Bridge, Cerro Cabezon, and El Chamoral Ecotourist Park. Parroquía de Santa María de la Asunción and Zocalo De Tlatlauquitepec are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pozo Viejo Reviews

9.4

Exceptional

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Laura Paola

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Graciela

Liked: Amenities
Very clean staff frrienly
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Marlem

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones todo muy agradable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Muy a gusto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Julio Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, el restaurante tiene precios accesibles y la comida es deliciosa.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio-calidad

En general estuvo muy bien, el lugar es muy agradable. Lo único es que se anuncia que tiene alberca y el servicio no está disponible, y en cuanto a la limpieza creo que tienen que cuidar más los detalles, había un mosquito muerto junto al lavabo, y nos fueron a hacer la limpieza un día, y el mosquito siguió ahí después de que la hicieron. La comida es muy rica, y la única sugerencia que haría es que las aguas fueran naturales. Nos quedamos en una habitación triple, las camas de abajo eran cómodas, pero la del topanco era tipo colchoneta gruesa, quizás esté bien para un niño, pero para un adulto puede ser incómoda. Sí recomiendo el lugar, el personal es muy atento, la comida vale la pena y el ambiente es agradable. Sí regresaríamos.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Rosa

Disliked: Amenities, property conditions & facilities
La alberca no estaba en funcionamiento, el área de juegos está muy deteriorada y peligrosa para los pequeños, físicamente las habitaciones no se parecen a las fotos promocionales, las sábanas tenían un olor como a petróleo extraño.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Agradable estacionamiento muy pequeño
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Concepcion

Liked: Property conditions & facilities
No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra rodeada de naturaleza
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bonito y tranquilo
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Carlos Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable.

Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Mary Paz

Liked: Cleanliness, staff & service, amenities
Me encanto, solo las almohadas no tan altas estarían de lujo
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Zacapoaxtla

Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Stayed 1 night in Nov 2020
Verified review

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N buen hotel

Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Juan Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia Rodríguez

Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel el contacto con la naturaleza es increíble
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación pra el descanso y lugar base para poder explorar otros municipios. Cuenta con su propio restaurante... Muy buena atención de parte del personal.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026