Europe Hotel & Spa

Property class: 4

Choose dates to view prices

A short walk from Zermatt-Matterhorn Ski Paradise, Europe Hotel & Spa provides free continental breakfast, a terrace, and a garden. Indulge in a sports massage, a manicure/pedicure, and a facial at the onsite spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is ₩444,975
₩474,708 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Double Bed with Sofa bed

A modern hotel room with a grey sofa, a large bed, wooden wardrobe, and a wall-mounted artwork.

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

A bedroom with a large bed, two chairs, a small table, a TV, and a window with curtains.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room

A modern bedroom with a large bed, a TV mounted above it, a wooden cabinet, and a balcony with a view of trees.

Design Double Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

A balcony with a wooden railing, a green armchair, a small round table with fruits, and a bed with white bedding.

Design Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Superior Family Room

A wooden ceiling with exposed beams and a recessed light above a bed with white linens.

Design Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

A wooden balcony with wicker chairs and a glass table, overlooking a snowy mountain landscape.

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

A hotel room with a wooden ceiling, a large bed with a dark headboard, a bedside table with a lamp, a bathroom with a sink and mirror, and a large window with curtains.

Superior Double Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Zermatt is home to Europe Hotel & Spa. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking. Visit our Zermatt travel guide
Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.1 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg Ski Lift
    1 min walk - 0.1 km
  • Kirchbrücke
    2 min walk - 0.2 km
  • St. Mauritius Church
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    11 min walk

Restaurants

  • Elsie Bar
    5 min walk
  • Hotel Post Zermatt
    8 min walk
  • Brown Cow Pub
    8 min walk
  • Old Zermatt
    2 min walk
  • Stefanie's Creperie
    7 min walk

About this property

Europe Hotel & Spa

  • Upscale hotel near Zermatt-Matterhorn Ski Paradise
  • Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Europe Hotel & Spa. Treat yourself to a sports massage, a manicure/pedicure, or a facial at the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • A roundtrip airport shuttle (surcharge), massage treatment rooms, and an elevator
    • Concierge services, free newspapers, and laundry services
    • Luggage storage, a front-desk safe, and smoke-free premises
  • Room features
  • All guestrooms at Europe Hotel & Spa feature comforts such as bathrobes, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Tubs or showers, free toiletries, and hair dryers
    • Heating, daily housekeeping, and desks

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  • Pool
  • Hot tub
  • Breakfast included
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9.8 out of 10, Exceptional, 546 reviews
The price is ₩603,955
₩639,835 total
includes taxes & fees
Nov 15 - Nov 16
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Frequently asked questions

Does Europe Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Europe Hotel & Spa?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Europe Hotel & Spa on Nov 19, 2026 start from ₩444,975, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Europe Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Europe Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Europe Hotel & Spa?

Check-out is at noon.

Does Europe Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Europe Hotel & Spa located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Furi Ski Area, and Furi - Riffelberg. Kirchbrücke and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 11 minutes by foot and Zermatt Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Europe Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 336 out of 422 reviews
Rating 8 - Good. 75 out of 422 reviews
Rating 6 - Okay. 7 out of 422 reviews
Rating 4 - Poor. 2 out of 422 reviews
Rating 2 - Terrible. 2 out of 422 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! The staff is amazing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff. Restaurant is excellent. We had a wonderful stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , very helpful . Great property.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin! Amazing property and staff. Nacho and one of the blond front desk staff (she was there yesterday afternoon and this morning) were unbelievably kind, professional and helpful. The spa and restaurant are 1st class. Get the half board to enjoy 5 course dinner at a very fair price!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to different places and different hotels but this hotel really touched us! From the pickup at the station to our last breakfast, the service provided was just amazing. If you are planning to stay here. Include the dinner, you will be amazed with a 5 course dinner😍. Thank you for making our vacation memorable!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was quite pleasant. The room, while not spacious enough for two adults and two kids, could have accommodated more comfortably. However, the property itself was lovely, with beautiful views from the room balcony. The breakfast spread was also impressive, offering a wide variety of options, especially for vegetarians
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is absolutely spectacular. The location is perfect, the rooms are very comfortable, the spa is well-equipped, the breakfast has absolutely everything, and the shuttle service is punctual. The only drawback is that the concierge doesn't handle restaurant reservations.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time in Zermatt. This is a very good choice for ski season. We even can saw the Matterhorn every morning breakfast time from the hotel. The service is good. Kind and helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated. Nice view of Matterhorn from breakfast.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!!

It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Most of the staff were very hospitable. The rooms and bathrooms were clean, and the baths were a great way to relax and unwind. The free shuttle to and from the train station was a great help. I found the way some of the female staff at the front desk spoke to me intimidating. From the balcony of my second-floor room, I could see the Matterhorn from only the edge of the balcony, as the trees partially overlapped the mountain.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience."
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights.
Breakfast area
Breakfast outdoor area
Matterhorn view
Jacuzzi
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience and beautiful hotel. Thank you!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Stayed 3 nights in Jul 2025