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Hotel Excelsior

3.0 star property
Comfortable hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Excelsior

Exterior
Exterior
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View | 1 bedroom, minibar, in-room safe, desk
Private kitchen
1 bedroom, minibar, in-room safe, desk
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ₩334,400
Price available on 2024.05.20

Explore the area

Map
Hofmattstrasse 38, Zermatt, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationSunnegga Ski Resort20 min drive
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Room options

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, minibar, in-room safe, desk

Economy Double Room

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Mountain View

Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Suite, Mountain View

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (North)

Double Room (North) | 1 bedroom, minibar, in-room safe, desk

Double Room (North)

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (South)

Double Room, Balcony (South) | 1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (South)

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Zermatt

Hotel Excelsior is located in Zermatt. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with snowboarding and ski runs, and don't miss out on the snowshoeing and ice skating.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 5 min walk
  • Zermatt Visitor Center - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Walliserkanne Zermatt - 3 min walk
  • Brown Cow - pub - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 1 min walk
  • Restaurant Bar Manud - 2 min walk

About this property

Hotel Excelsior

Property highlights
Hotel Excelsior is located close to Zermatt-Matterhorn Ski Paradise, and provides a free breakfast buffet, a terrace, and a garden. Be sure to enjoy a meal at Restaurant La Ferme, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Luggage storage, free newspapers, and an elevator
  • A front-desk safe, smoke-free premises, and helicopter/airplane tours
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Excelsior offer amenities such as free WiFi, safes, and minibars.
More conveniences in all rooms include:
  • Heating, daily housekeeping, and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ex Bar
  • Restaurant La Ferme
  • Restaurant Luna

Things to do

  • Helicopter/airplane tours
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Excelsior Zermatt
Excelsior Zermatt
Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt

Frequently asked questions

Is Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Excelsior on May 20, 2024 start from ₩334,400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

This hotel doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior?

Check-out is at 11:00 AM.

Where is Hotel Excelsior located?

Situated in Zermatt, this hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and St. Mauritius Church are also within 5 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel Excelsior Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 131 reviews" "
Rating 8 - Good. 32 out of 131 reviews" "
Rating 6 - Okay. 3 out of 131 reviews" "
Rating 4 - Poor. 1 out of 131 reviews" "
Rating 2 - Terrible. 0 out of 131 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice very helpful breakfast was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view from our balcony of the Matterhorn!
Stayed 1 night in Apr 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The board and boot storage with boot heaters.
Stayed 2 nights in Apr 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, well located
Excellent location, easy walk everywhere. Comfortable and included breakfast was very good. Bed was firm and comfortable. Only one complaint- hot water in shower fluctuates between hot, cold and warm. I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service and they have a shuttle.
Stayed 1 night in Dec 2023

10/10 Excellent

Irfan

Traveled with family
Liked: Amenities
Good location
Stayed 2 nights in Nov 2023

10/10 Excellent

Leah Czarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn View
Perfect place inside Zermatt, it's near everything. I got my perfect shot of the sunrise over the Matterhorn.
I woke up to this on 9/28/23 AM
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great for 3 people. It even had a sliding divider. Bathroom is big. Breakfast is excellent as well. Overall great experience
Stayed 2 nights in Oct 2023