Loire Valley 3 Stars Hotels

"We booked weeks in advance and arrived after a four hour drive to be told that we couldn't use car park because we did not reserve parking. Hotels.com gave no options to reserve and the listing details say nothing about reservation. There was no on road parking available. The manager kept saying it is clearly marked and I showed him it wasn't. Eventually the young lady on reception worked something out to park at the side of the hotel. That night and before we left two parking spaces remained available in the parking. So frustrating and needless stress. The room was very basic and looked nothing like the photos. Breakfast buffet was very basic and poor value for money. No gluten free or lactose free options despite messaging twice in advance. If I didn't bring my own food I would have had nothing yet still paid for breakfast!!! The coastline is beautiful but the town was lacklustre. It was not even that cheap! Go elsewhere. Paid much less for much better, overpriced and underperforming hotel. We would have left were it not for the really friendly and helpful young lady on reception. "

"Super close to the Train Station. Clean rooms. Quiet. Good bed and pillow. Hot shower in the morning. The night clerk spoke English. I overpaid him for the city tax and he came up to my room and returned the extra money!"

"Provides excellent service."

"All went very well, the place is nice, the person at the front desk is very welcoming and make sure that you have all you need. Very caring, thank you very much for this moment. "