“They put me in a disgusting, filthy room and refused to do anything about it.
The room was not as advertised (for just one example: look at that ‘Mountain View’ in one of the attached photos!), it was neither three star standard nor worth the money.
I left early, after two days, having booked for twelve.
The hotel treated me badly, and kept my money.
(Expedia support were good; they were responsive, understanding, and did provide a partial OneKeyCash refund.)”
“They put me in a disgusting, filthy room and refused to do anything about it.
The room was not as advertised (for just one example: look at that ‘Mountain View’ in one of the attached photos!), it was neither three star standard nor worth the money.
I left early, after two days, having booked for twelve.
The hotel treated me badly, and kept my money.
(Expedia support were good; they were responsive, understanding, and did provide a partial OneKeyCash refund.)”
jonathan