Hagatna 4 Stars Hotels

"At first the AC wasn’t really working in the living room. So I had advised front desk, they were so sincere enough to give us another penthouse without extra charge. Very beautiful and clean. I’d come back again."

"The staff were really good. The room has 3 bedrooms. It was very spacious. It's adequately clean. Wish the beddings were better. There were few black ants, but I guess that goes with an older building. My one complaint is that the balconies were not really clean. The table and chairs were really dirty. Maybe housekeeping forgot to clean them but it seems like they were dirty for a while. Otherwise, it's really good and it's great for a group; 3 couples or 6 people. "

"I have stayed at this hotel in the past, and the amenities were great. They said that because of covid-19, everything was closed. The restaurants, the spa, the pool, the bars, the gym, the concierge, even some of the entrances to the hotel were all closed. Other hotels seemed to be open and operational. I really wish that they had found a way to make it work. This hotel has a lot of potential, but with everything being closed, I found out hard to overlook the old and aging property. The...

"It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though. "