West Malling 4 Stars Hotels

"It’s the staff that make this hotel tick. Special mention to Leah on the reception-absolutely amazing service. Emily on the bar was brilliant. Would absolutely stay again"

"Staff very friendly lovely comfortable accommodation great spa facilities with definitely go again "

"Me and my new husband spent our wedding night here absolutely perfect. We arrived late and the night manger was perfect warm greeting and showed us to our room to our surprise he was there for breakfast as well. The room was perfect we was greeted by a dove in our room in the morning which we are taking as good luck. The spa facilities were brilliant and relaxing as well thank you so much everything was perfect "

"Very central location. Reception staff were welcoming and efficient. Our hotel room on the LG floor, with courtyard view was very quiet and comfortable. The bathroom was clean but could perhaps benefit from updating. Apart from that a very good place to stay."

"Very friendly staff and excellent food."

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"the Room was very nice and the staff very friendly including those at reception and the bar staff. However we did have an issue with getting into our room due to a lock malfunction when we arrived. Although we did eventually get moved to a new room it did take about 40 minutes from our arrival for them to move us which was a bit of an inconvenience. Additionally the tv in the room could definitely do with updating! Other than those minor inconveniences the stay was nice and we couldn’t fault it "

"Comfortable room, friendly and professional staff."

"Sabrina on the front desk is always welcoming, all staff friendly "

"Excellent location if going on next morning to the Eurotunnel or Ferries Staff were very friendly, and very efficient Breakfast was tasty and plentiful A couple of chargers (PodPoint) working fine, at £0.50 pKwh"

"Well designed, very clean room. Excellent service. Good food - great for all-day dining. Will definitely stay again."

"Clean, good rooms."

"The staff were wonderful. Toby was particularly great, a credit to your company. Thanks!"

"Excellent venue"