Exceptional guest service is the hallmark of every 5-star hotel in Canada. From the minute you step through the door, staff cater to your every need, whether recommending activities and tours or providing in-room massages. On top of that, hotels have to offer upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.