Novako Ski Centre 5 Stars Hotels

"Wonderful old hotel with modern spa, pool, and sauna facilities. Our Superior Room was a good size with a view over the courtyard and down the Main Street of Karlovy Vary. Staff were very helpful - English was well understood, as was Czech, Russian and Polish - and the buffet breakfast was plentiful with ample choice. Valet parking was easy. But mainly, the hotel is stately and the lobbies, corridors, restaurants and bars are bars are beautifully decorated and well maintained. "

"Rose and Victoria were extremely attentive at the front desk and the Hotel itself was impecable. A "

"Very nice "

"Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you! Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again! "

"The hotel is beautiful and the staff were very nice !we enjoyed the spa and the room, but We had one problem in the room The AC wasn’t working and they sent us somebody to fix it but he couldn’t. When we ask for another room the lady said it was full and her solution to the AC problem was to open the window. We were very disappointed and couldn’t sleep because of the noise outside. Beautiful hotel but no AC."

"The hotel is very beautiful, well maintained and the staff are very friendly and accommodating! I would especially like to mention the manager Jiri (George), who was exceptionally nice! There however are some things that I must mention, that should be noted. First of all, there is no air conditioning at this hotel and when it’s a hot day, the room is extremely hot at night! It was very uncomfortable! They did change our room on the second night, because our first room was just above the spa,...