In Sibalom, a hotel needs to provide a specific level of upscale conveniences to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may even offer extra touches like welcome gifts.