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Mercure Hotel Aachen Europaplatz

Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Mercure Hotel Aachen Europaplatz

Property entrance
Lobby
Spa
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Meeting facility
Mercure Hotel Aachen Europaplatz combines upscale comfort with environmental consciousness in a city rich with history. Guests enjoy international dishes with outdoor seating at restaurant AIXcellence, while the lobby fireplace offers a cozy spot to unwind after exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Laundry
The current price is ₩124,467
₩133,180 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Aachen-Mitte, a neighborhood in Aachen, Mercure Hotel Aachen Europaplatz is near a train station. Carolus Thermen Bad Aachen and Ponttor are notable landmarks, and some of the area's popular attractions include Gaia Zoo and Mondo Verde. RWTH Aachen University and Hauptstadion are two other places to visit that come recommended.
Visit our Aachen travel guideOpens in a new window
Map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068

What's nearby

  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • CHIO Aachen - 20 min walk - 1.7 km
  • Aachen Cathedral - 3 min drive - 2.1 km
  • RWTH Aachen University - 3 min drive - 2.3 km
  • Hauptstadion - 4 min drive - 2.3 km

Getting around

  • Eurogress Aachen Bus Stop - 18 min walk
  • Cologne - Bonn Airport (CGN) - 60 min drive

Restaurants

  • ‪Taverne-Grill Alexander - ‬13 min walk
  • ‪Bodrum Grill - ‬12 min walk
  • ‪Berlin Grill - ‬14 min walk
  • ‪Krua Thai - ‬11 min walk
  • ‪Gare du Nord - ‬5 min walk

About this property

Mercure Hotel Aachen Europaplatz

Eco-certified hotel near Carolus Thermen Bad Aachen
Located close to Hauptstadion and Aachen Cathedral, Mercure Hotel Aachen Europaplatz provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, AIXcellence, offers lunch, dinner, and al fresco dining. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, multilingual staff, and barbecue grills
  • Meeting rooms, tour/ticket assistance, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen Europaplatz have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on Oct 12, 2025 start from ₩124,467, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Aachen Europaplatz pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Aachen Europaplatz?

Self parking is available for EUR 13 per night.

What time is check-in at Mercure Hotel Aachen Europaplatz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Aachen Europaplatz?

Check-out is at noon.

Where is Mercure Hotel Aachen Europaplatz located?

Located in Aachen-Mitte, this eco-certified hotel is within 2 mi (3 km) of Carolus Thermen Bad Aachen, RWTH Aachen University, and Aachen Cathedral. Ponttor and Hauptstadion are also within 2 mi (3 km). Eurogress Aachen Bus Stop is 18 minutes by foot and Aachen-Rothe Erde Station is 22 minutes.

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Mercure Hotel Aachen Europaplatz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 713 reviews
Rating 8 - Good. 307 out of 713 reviews
Rating 6 - Okay. 77 out of 713 reviews
Rating 4 - Poor. 24 out of 713 reviews
Rating 2 - Terrible. 13 out of 713 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities
Nice place to be, good food services, room always cleaning....
Stayed 3 nights in Aug 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms, nice personnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Imanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, super ontbijt en vriendelijk en behulpzaam personeel!
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind als Paar mit einem Hundewelpen angereist und haben 3 Nächte dort verbracht. Der gesamte Aufenthalt war für uns perfekt und wir haben uns gleich wohl gefühlt, vor allem weil Hunde in diesem Hotel willkommen sind. Was wir gebucht hatten, wurde auch genau so geliefert. Das Frühstück war hervorragend mit einer riesigen Auswahl an qualitativ hochwertigen und auch vielen regionalen Produkten. Für uns gibt es nichts, was man hätte besser machen können und genau deswegen kommen wir gerne wieder.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosa

Sehr nettes Personal
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good. Just a bit tight for space
Stayed 4 nights in Jul 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preço qualidade

Ótimo hotel, Funcionarios simpáticos e atendimento rápido , bom pequeno almoço
Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön eingerichtet, auch wenn es von außen nicht ansprechend aussieht. Zuvorkommendes Personal, sauber, bequemes Bett, prima Frühstück.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and comfortable rooms.
Stayed 2 nights in Mar 2025

4/10 Poor

Rene

Disliked: Cleanliness, staff & service
Slechts 2 van 3 nachten gebleven ivm slecht bed, geen terugbetalingsmogelijkheid ivm vooruitbetaling pakket incl ontbijt. Geen minibar in kamer, 2e dag geen schone handdoeken. Ontbijt en dinerkwaliteit beperkt en matig. In all vergane glorie en zeker geen 4 sterren meer waard. Daarom zal wel de non cancellation optie gehanteerd worden. Abosuluut geen aanrader, expedia ?
Stayed 3 nights in Aug 2025

8/10 Good

Falco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut mit dem Auto erreichbar
Stayed 2 nights in Mar 2025

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, wir haben uns super wohl gefühlt, vielen Dank!
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren eine Nacht da, alles in Ordnung. Nicht übermäßig gemütlich, aber sehr sauber und alles da, was man brauch.
Stayed 1 night in Mar 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes, vergleichsweise günstiges Hotel in Aachen

Tolles Hotel mit bequemen Betten, leckerem Frühstück und nettem Personal.
Stayed 2 nights in Apr 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A review
Stayed 4 nights in Apr 2025

10/10 Excellent

Adebola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good service and hospitality
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calme, bon service, bien situé très propre petit déjeuner copieux. Très bon séjour.
Stayed 1 night in Jun 2024

8/10 Good

Elke

Liked: Cleanliness, amenities, property conditions & facilities
Da Preis- Leistungsverhältnis stimmt!
Stayed 2 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with friendly staff, room was tidy and everything in good condition. Minor thing was the bed (Matrass was quite hard). Good place to park our car and close to the city center ( you can walk).
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless. The booking in and booking out was very quick and professional.
Stayed 3 nights in Nov 2024

8/10 Good

Enrico Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Bindung zum Zentrum und trotzdem ruhig gelegen.
Stayed 4 nights in Dec 2024

6/10 Okay

Sergen

Klimaanlage im zimmer hat nicht funktioniert mir haben die gesagt das es seit paar tagen Störung gibt aber komischerweise im gang war kühler als zimmer
Stayed 1 night in Jun 2025

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