Outdoor spa tub

Reviews of Adelaide Inn

3.5 out of 5
Adelaide Inn
160 O Connell Street, North Adelaide, SA

Reviews

8.0

Very Good

Rating 10 - Excellent. 300 out of 1000 reviews" "
Rating 8 - Good. 467 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The hotel had everything I hoped for … clean, quiet room, great breakfast in an elegant dining room. I especially enjoyed the Reception Staff … warm, friendly and very helpful. But all the staff were kind and cheerful and ready to assist with any request. The location is perfect, close to restaurants , shopping and the CBD … but still quiet and close to nearby parks and leafy streets. Thanks to all!
Stayed 5 nights in Apr 2024
Response from Adelaide Inn Reception on May 25, 2024
Dear Patrick,Thank you so much for writing such an amazing review. We are exceptionally pleased to hear that you had such an amazing time staying with us and got the pleasure of experience all aspects of our hotel, from our rooms, breakfast, to interactions with our staff members.Thank you again for staying and we hope you are enjoying your weekend.

10/10 Excellent

Andrey

Stayed 3 nights in Apr 2024
Response from Adelaide Inn Reception on May 25, 2024
Dear Andrey,Thank you so much for taking the time to post this review. We are really glad to see that you have enjoyed your stay with us.We look forward to welcoming you back in the future.

8/10 Good

Sharadyn

Stayed 3 nights in Apr 2024
Response from Adelaide Inn Reception on May 25, 2024
Thank you so much Sharadyn for the review, it is a pleasure to see that you have enjoyed staying with us.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Chloe on Apr 20, 2024
thank you for your feedback, we're glad to hear you enjoyed your stay,we look forward to welcoming you back in the future.

10/10 Excellent

Sharadyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service friendly staff easy access to room & lovely cooked breakfast 🙂
Stayed 2 nights in Feb 2024
Response from Adelaide Inn Reception. on Mar 1, 2024
Dear Sharadyn,Thank you so much for this wonderful review. It is a pleasure to hear that you had a remarkable time at our hotel. We hope you have a good day and look forward to welcoming you back in the future.

8/10 Good

TRACEY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Everyone was wonderful and the hotel itself was excellent except the lack off disable facilities.. We could take a walker out on flat ground at 6pm but returning at 10 the gate was locked and we had to come around the front door and try and get a walker up the front steps. Upon entering the dining room we had the same problem only steps no ramp for a walker or wheelchair access
Stayed 1 night in Feb 2024
Response from Adelaide Inn Reception on Feb 23, 2024
Dear Tracey, thank you so much for taking the time to write this review. It is a pleasure to hear that you enjoyed your stay with us. For the ramp gate, we have the option to lend out the key to any guest that require it, so that you can return to the hotel after 8pm using the ramp. In terms of the dining room, unfortunately at this stage, the main entrance only has stairs, however there is an ramp access point from the pool to the restaurant.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great
Stayed 7 nights in Feb 2024
Response from Chloe on Feb 18, 2024
Thanks for the feedback, glad you enjoyed your stay, especially the pool. look forward to having you back soon.Regards Reception

10/10 Excellent

Christine

Stayed 1 night in Feb 2024
Response from Chloe on Feb 18, 2024
thanks for the feedback, glad you had a wonderful time we look forward to welcoming you back another time.Regards Adelaide Inn

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and within walking distance to shops and eateries. Will stay again.
Stayed 4 nights in Jan 2024
Response from Adelaide Inn Reception. on Feb 13, 2024
Thank you, Suzanne, for your review. We are glad you enjoyed your stay and we hope to see you again in the near future.

8/10 Good

JULIE, Lyndoch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, the staff were very nice especially the ladies in the breakfast areas.
Stayed 2 nights in Feb 2024
Response from Adelaide Inn Reception on Feb 6, 2024
Thank you so much Julie for this wonderful review. We are absolutely delighted to hear this feedback and to hear you had such an amazing time staying with us. We will pass this onto the restaurant team and it will make their day even better.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 1 night in Jan 2024
Response from Adelaide Inn Reception. on Jan 28, 2024
Thank you, Dave, for your feedback. We are glad you enjoyed your stay, and we hope to see you again in the near future.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Chloe on Jan 22, 2024
Dear SallyThank you for your Feedback we hope you enjoyed your stay we look forward to welcoming you back again.Kind Regards Adelaide Inn Reception

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Chloe on Jan 22, 2024
Dear Karen,Thank you for your Feedback we hope you enjoyed your stay we look forward to welcoming you back again.Kind Regards Adelaide Inn Reception

8/10 Good

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
position in area for eating etc Having to pay for onsite parking
Stayed 3 nights in Jan 2024
Response from Kind Regards, Adelaide Inn on Jan 17, 2024
Thank you Dianne For your review. We are glad you enjoyed your stay, and we hope to see you again in the near future.

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Chloe on Jan 15, 2024
Dear Michelle.thank you for your feedback, we are delighted to hear you enjoyed your stay.kind regards Adelaide Inn Reception

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic location with great staff, Geri at the breakfast bar and Derek at main reception really made our stay. The Gardener was so lovely, and does such a beautiful job of maintaining the gardens
Stayed 4 nights in Jan 2024
Response from Adelaide Inn Reception on Jan 13, 2024
Thank you Ashley for this wonderful review. It is amazing to hear this lovely feedback of our staff members, we will pass this on and they will be excited to hear this.

8/10 Good

andrew

Stayed 6 nights in Dec 2023
Response from Adelaide Inn Reception on Jan 12, 2024
Thank you for the review Andrew. It is good to see that you enjoyed your stay with us.

10/10 Excellent

Felicitas

Liked: Cleanliness, staff & service, property conditions & facilities
the room and the pool with spa i like. the sauna is not working and no available parking
Stayed 2 nights in Dec 2023
Response from Adelaide Inn Reception on Jan 12, 2024
Thank you Felicitas for the review. We are glad you were able to have an enjoyable time at our pool and spa facility. Unfortunately our free first come first serve parking spots are very limited, however there is an option to pay 10 per night for an allocated reserved parking spot (limited availability).

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kind Regards, Adelaide Inn on Jan 1, 2024
Thank you Nicole for your rating. We are glad you enjoyed your stay and we hope to welcome you back in the near future.

6/10 Okay

Steven

Response from Adelaide Inn Reception. on Feb 13, 2024
Thank you, Steven, for your review. We are glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and very helpful with free public transport help. Breakfast was always quick and easy.
Stayed 7 nights in Dec 2023
Response from Kind Regards, Adelaide Inn on Jan 1, 2024
Thank you Aaron for your kind review. We are glad you enjoyed your stay and we hope to see you again in the near future.

8/10 Good

Jeniffer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed it thanks
children and i enjoyed our stay,
Stayed 1 night in Nov 2023
Response from Reception on Dec 23, 2023
Dear Jennifer,Thank your for choosing to stay with The Adelaide Inn.We are very glad you and your kids enjoyed your stay and look forward to welcoming you again.Kind regardsThe Adelaide Inn Reception Team.

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Kind Regards, Adelaide Inn on Dec 13, 2023
Thank you Tracy for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Kind Regards, Adelaide Inn on Dec 8, 2023
Thanks for staying with us. We appreciate your review!

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reception on Nov 21, 2023
Thank you John for the review, we are pleased to see that you had a wonderful stay with us and hope that you have a lovely day.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reception on Nov 16, 2023
Thank you Stephen for this review, we are sincerely glad that you have enjoyed staying with us and hope you have a wonderful day.

6/10 Okay

Dale

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Chloe on Nov 12, 2023
Good Afternoon, Thank you for your feedback, we hope you enjoyed your stay and look forward to welcoming you again.King Regards Adelaide Inn Reception

10/10 Excellent

Karen

Stayed 2 nights in Oct 2023
Response from Adelaide Inn Reception on Nov 25, 2023
Dear Karen,We are glad to hear that you have enjoyed staying with us, we hope you have a wonderful day ahead.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- breakfast was really delicious!!
Stayed 2 nights in Oct 2023
Response from Reception on Nov 3, 2023
Dear Katherine, thank you for this lovely review. It is a pleasure to hear that you have enjoyed your stay with us and enjoyed breakfast.Kind regards, Adelaide Inn Reception

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy and priced accordingly.
Stayed 1 night in Oct 2023
Response from Tammy on Oct 31, 2023
Dear Adrian, Thank you for your review and so happy you enjoyed our stay.

8/10 Good

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Nov 3, 2023
Thank you Joyleen for the review, it is great to see that you have enjoyed staying with us. We hope you have a lovely weekend.Kind regards, Adelaide Inn Reception

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not quite soft enough Very friendly efficient staff
Stayed 1 night in Oct 2023
Response from Kind Regards, Adelaide Inn on Oct 31, 2023
Thank you for your feedback, we haven't received any negativity for the mattress. We will pass this on to housekeepers to further investigate.

8/10 Good

NEIL

Traveled with partner
Liked: Cleanliness
Room was dark with little light coming in from window. cave like
Stayed 1 night in Oct 2023
Response from Kind Regards, Adelaide Inn on Oct 31, 2023
Thank you for the honest review. For your next stay we will accommodate you in our front facing rooms! Hope to see you in the near future.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Easy car parking and lots of dining options nearby.
Stayed 1 night in Oct 2023
Response from Kind Regards, Adelaide Inn on Oct 31, 2023
Thank you for very kind review. We are very glad that you had a pleasant stay with us. We hope to see you in the near future!

6/10 Okay

Darrell

Disliked: Staff & service
Acoustic echo from reception to “ground floor”rooms at all hours Close corridor doors …
Stayed 1 night in Oct 2023
Response from Kind Regards, Adelaide Inn on Oct 31, 2023
We would like to apologise for the complication this has caused you on your stay with us. For your next stay we will accommodate you further away from reception.

10/10 Excellent

sherree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms
Stayed 2 nights in Oct 2023
Response from Reception on Oct 22, 2023
Dear Sherree,Thank you for writing a review of your stay with us, we are pleased to hear that you had a comfortable stay with us.We hope you have a wonderful day ahead.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Easy to access, friendly, welcoming staff, large, comfortable room. Very close to great shopping and eating. Although under a flight path and on a busy, main road it was very quiet during the night. A very clean, attractive property.
Stayed 2 nights in Oct 2023
Response from Reception on Oct 22, 2023
Thank you so much for this wonderful review. We are sincerely glad to hear that your whole stay with us was comfortable and great. We are fortunate enough to be surrounded by many wonderful eateries and it appears you found one during your stay.Thanks again for staying with us and we hope you have a lovely day.

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Clean and tidy. Lovely, friendly staff. Noisy
Stayed 1 night in Oct 2023
Response from Reception on Oct 17, 2023
thank you Tracy for the review, we are glad to hear you have enjoyed most of your stay with us. We apologise about the noise in the hotel, this may have been due to the larger amount of people staying in the hotel during your stay. We have left a note on your profile to allocate a room further down the corridor, that is not facing the road to minimise noise.Kind regards, Adelaide Inn Reception

8/10 Good

leonard

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Reception on Oct 9, 2023
Thank you leonard for the review, we are glad that you have enjoyed your recent stay with us.Kind regards, Adelaide Inn Reception

8/10 Good

alan

Stayed 3 nights in Feb 2023
Response from Kind Regards, Adelaide Inn on Oct 31, 2023
Thank you rating, we look forward seeing you again!

6/10 Okay

Julie

Breakfast excellent and service.
Stayed 2 nights in Oct 2023
Response from Reception on Oct 9, 2023
Thank you Julie for this wonderful review, we are glad you enjoyed our friendly service and breakfast offerings. We hope you have a wonderful day.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Reception on Sep 29, 2023
Dear James,Thank you so much for the review. We are glad to see that you had a great stay with us. We hope that you are enjoying your day.Kind regards, Adelaide Inn reception

10/10 Excellent

Nancy

Stayed 4 nights in Sep 2023
Response from Reception on Sep 29, 2023
Thank you Nancy for this perfect review. We are sincerely glad to see that you enjoyed every aspect of your stay with us.Kind regards, Adelaide Inn Reception Team

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Convenient and Comfortable
Would definitely recommend staying at Adelaide Inn.
Stayed 1 night in Sep 2023
Response from Chloe on Sep 23, 2023
Hi Annette,Thank you for the wonderful feedback, we look forward to welcoming you back again soon.Kind Regards Adelaide Inn.

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Tammy on Sep 8, 2023
Thank you for your review. We look forward to welcoming you back soon

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Only negative was throughout the night you could hear running water running through the pipes overhead each time anyone else's room flushed a toilet or used a tap.
Stayed 1 night in Aug 2023
Response from Chloe on Sep 2, 2023
Glad to hear you enjoyed your stay, sorry to hear about the noisy pipes during the night, being an old building. yes some of the pipes can get a little noisy at times. we do look forward to welcoming you here again.Kind Regards Adelaide Inn Reception.

8/10 Good

Pauline

Traveled with group
Liked: Amenities
Staff member was friendly, clean facilities
Stayed 1 night in Aug 2023
Response from chloe on Sep 1, 2023
Glad to hear you enjoyed your stay. we look forward to welcoming you back soon. Kind Regards Adelaide Inn Reception

10/10 Excellent

Kurt

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place in North adelaide. Convenient, clean and great service
Stayed 1 night in Aug 2023
Response from Tammy on Aug 18, 2023
Dear Kurt, Thank you for your wonderful feedback, we look forward to welcoming your family back soon. With thanks Adelaide Inn Reception

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great experience at all. Lobby staff was not available after 6pm and we arrived to the location to receive no assistance. We called the emergency number and they let us know that our booking had been canceled. I'm a bit surprised that we we did not receive a courtesy call like most hotels. Not a great experience
Stayed 1 night in Aug 2023
Response from chloe on Sep 1, 2023
Good Morning Jesus.i'm sorry you had a terrible experience.Reception is only manned until 8pm. however on your booking there was no contact number that we could contact you on or an email address that we could even send you a direct email regarding your arrival. when you make a booking through the third party booking site, we have an automated message sent to all bookings regarding important things you should be aware of. this was not acknowledge at all in the 2 weeks leading up to your booking. so when it came time to close up for the evening and you had not arrived by closing we have our policies in place to mark the guest as a no show if we have no way of contacting them and this they then forfeit their booking/payment. sorry for the inconvenience, Kind Regards Adelaide Inn Reception

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from chloe on Aug 1, 2023
Hi Josephine,thanks for the score,we look forward to welcoming you back again soon.Kind Regards Adelaide Inn Reception