โOnly the couple managing the property, doing all rooms and check in and dining. So be patient. Even they might not know much English they still provide great service and try to accommodate your needs.
Nice restaurants and convenient store around though most close early. Walking distance to the Akakura Obsen Ski area.โ
โStaff made us very welcome and the shuttle service was excellent. The dining at the hotel was a very special experience (our first). An excellent choice.โ
โNot only is this lodge one of kind, the owners and staff set it apart by offering a very special experience for all guests. We arrived late in the evening and were greeted by the owner welcoming us in and getting us settled in our room. They made sure we got sorted in the morning and ready for our Myoko Adventure. We will be back, only question is how many times!!!โ
โLe Ryokan est superbe. Le personnel trรจs serviable et accueillant.les bains trรจs agrรฉables. Exactement ce que nous รฉtions venus chercher et mรชme plus encore โ
"The Lotte Arai is the best hotel for skiing and onsen. Super soft endless powder snow on the gorgeous mountain hills and the slopes were adventurous and super exciting. The expert++ slopes can be another surplus if you are expert level. The onsen is luxury level. Sitting in the hotel water with snow falling on your head, especially at Lotte's well groomed onsen is unforgettable.
The food at the hotel is not luxury level and limited as the location is all on its own with the city being 20-30 mins drive away from the site. One snowy evening when the Japanese, steak house, and Thai restaurant was full we drove out in the heavy snow to a slightly city area and found a local restaurant reccomending their stove rice pot, it became my top 3 best restaurant in Japan. I would reccomend driving out for food there was also a great Yakiniku not far away too."
