외관

홀리데이 인 익스프레스 호텔 & 스위트 앨라모고도 하이웨이 54/70, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 674개" "
평점 8 - 좋아요. 1006개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 66개" "
평점 4 - 별로예요. 1006개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 26개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함
답변 제공: Sincerely, ES- Guest Relations Manager 님, 2021년 12월 25일
Dear Guest, We appreciate you taking the time to rate your experience at our hotel. We hope you enjoyed your time with us and look forward to seeing you again soon.

10/10 - 훌륭해요

DAE SUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place
화이트샌드 가는데 17분정도 소요되는 거리에 있어 이동하기 편하고 좋았다. 코로나때문에 조식은 차가운 음식들이었지만 다양해서 나쁘지 않았다. 조용하고 편안히 머물 수 있는 숙소로 추천한다.
2020년 11월에 1박 숙박함
답변 제공: RP - Guest Relations Manager 님, 2020년 11월 30일
안녕 DAE SUNG, Holiday Inn Express Hotel & Suites Alamogordo에 오신 것을 환영합니다! 친절한 말을 해주셔서 감사합니다. 그것은 우리와 우리 팀 전체에게 세상을 의미합니다! 우리는 곧 다시 당신에게 봉사하기를 기대합니다!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for family getaway
가족들이 즐기기 좋은 곳
답변 제공: Arpan 님, 2016년 2월 10일
Thanks for your time to give us a review. We appreciate your business. Please come again we should have our renovations complete by April 2016. Our hotel is a great family friendly environment. At your service, Arpan Bhakta Corporate Manager

10/10 - 훌륭해요

Gwang Pyo 님, 멕시코

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
화이트샌드 숙박
white sand national monument을 여행할려면 최적의 위치이고 새 건물로 모든게 괜찮았다.

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice facilities. Friendly and helpful staff.
2024년 5월에 7박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 25일
Hi April! Thank you for your positive feedback. We're delighted to hear that you found our facilities to be clean and nice, and that our staff were friendly and helpful during your stay. Providing a welcoming and comfortable experience for our guests is our top priority, and we're glad that we could meet your expectations.We appreciate your kind words, and we hope to have the opportunity to welcome you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 15일
Hi Kyle! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Yuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Neat
2024년 5월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 9일
Hi Yuan! We're glad to hear that you found everything to your satisfaction. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your stay is as pleasant as possible. Thank you for choosing us, and we hope to welcome you back soon!

10/10 - 훌륭해요

Ignacio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. And the rooms really good, with a clean bath and plenty soap, shampoo and conditioner.
2024년 5월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 9일
Hi Ignacio! We're thrilled to hear that you had such a positive experience with our staff and found our rooms to be comfortable and well-equipped. Providing exceptional service and amenities is our priority, and we're delighted that our team exceeded your expectations during your stay. It's wonderful to know that you found the bathroom clean and well-stocked with soap, shampoo, and conditioner. Your kind words mean a lot to us, and we truly appreciate your feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff were very friendly and accommodating. The breakfast was really good. We enjoyed the little extras they provided (complimentary cookies, make up remover, etc). We love that this location was close to White Sands NP and they had sleds to borrow for the sand dunes. They were also knowledgeable about the dunes and offered tips.
2024년 5월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 4일
Hi Christopher. We're thrilled to hear that you had such a positive experience during your stay! Providing friendly and accommodating service, as well as offering enjoyable amenities, is what we strive for, and we're delighted that you appreciated our efforts. It's great to hear that you enjoyed the breakfast and the little extras we provide, as well as our convenient location and the sleds for the sand dunes. We're always happy to share tips and knowledge about the area with our guests to enhance their experience. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 - 훌륭해요

Kari

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Beds were comfy & room for everyone to sleep. Breakfast was average.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to family
2024년 4월에 3박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 5월 4일
Hi Thomas. We're glad to hear that our hotel's location was convenient for you and your family during your stay. Providing a convenient and accessible location for our guests is important to us, and we're pleased that our proximity to your family made your visit more comfortable. If there's anything else we can do to enhance your experience or if you need any assistance during your stay, please don't hesitate to let us know. We're here to help in any way we can.

10/10 - 훌륭해요

Yichang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 28일
Hi Yichang! We're glad to hear that you had a very nice experience! Providing a positive and enjoyable stay for our guests is our goal, and we're pleased that we could meet your expectations. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 28일
Hi Ryan! We're pleased to hear that you found our staff to be nice! Providing friendly and helpful service is important to us, and we're glad that our team members made your stay enjoyable. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 22일
Dear David,We're thrilled to hear that you had a wonderful experience! If there's anything specific that made your stay enjoyable or if you have any feedback to share, please feel free to let us know. We're here to ensure that your future stays are just as delightful. Thank you for choosing us, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick and luggage carts available. Only one elevator for entire facility so can be slow to get to and from room. Beds are comfortable and rooms reasonably equipped. Restaurants are nearby and easily walkable.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 22일
Dear Paul, Thank you for sharing your feedback about your recent stay. We're pleased to hear that your check-in process was quick and that luggage carts were readily available for your convenience. However, we apologize for any inconvenience caused by the limited number of elevators. We understand that this can lead to delays, especially during peak times, and we appreciate your patience.It's great to know that you found the beds comfortable and the rooms adequately equipped for your needs. We're also glad that you found nearby restaurants easily accessible.Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guest experience. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back again soon!

10/10 - 훌륭해요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near White Sands National Park. And the hotel offered complimentary sleds for White Sands. One block walk to the best winery in the area!
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 19일
Dear Jill, Thank you for sharing your positive experience at our hotel. We are thrilled to hear that you enjoyed the location, especially our proximity to White Sands National Park and the local winery just a block away. It's great to know that the complimentary sleds added to your enjoyment and convenience during your visit to the park.We strive to provide thoughtful amenities and a prime location to enhance our guests' experiences, and your feedback confirms that these efforts are appreciated. We look forward to welcoming you back soon for another wonderful stay. Thank you for choosing us for your travel needs.Sincerely,

10/10 - 훌륭해요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was lovely at this property except we could hear way too much in our room.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 19일
Dear lisa, Thank you for taking the time to provide feedback about your stay with us. We are pleased to hear that you found everything lovely at our property, but we apologize for the noise issues you experienced in your room. Providing a quiet and comfortable environment is crucial for a relaxing stay, and it seems we missed the mark in this aspect during your visit.We are actively working on solutions to enhance sound insulation in our rooms to ensure that noise disturbances are minimized for our guests. Your comfort is important to us, and we appreciate your bringing this issue to our attention. We hope to have the opportunity to welcome you back and provide a more serene and restful experience. Thank you once again for choosing to stay with us.Sincerely,

10/10 - 훌륭해요

Austin

2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 19일
Dear Austin, Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.Sincerely,

10/10 - 훌륭해요

Neeraj 님, Kirkland

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was great
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 11일
Dear Neeraj, It's wonderful to hear that you had a great experience! We appreciate your feedback and look forward to your next visit. Thank you for choosing to stay with us!Sincerely,

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I traveled with my family. The staff was very helpful and friendly. We enjoyed the breakfast. Staff was very friendly and helpful. Stay two nights the grandkids enjoyed the indoor swimming pool and hot tub.
2024년 3월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 11일
Dear Paul, It's wonderful to hear that you and your family had an enjoyable stay with us! We're delighted that the friendliness and helpfulness of our staff enhanced your experience, and that you all appreciated the breakfast offerings. It's also great to know that the indoor swimming pool and hot tub were highlights for your grandchildren. We strive to make our hotel a comfortable and enjoyable place for guests of all ages, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us for your family trip!Sincerely,

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 11일
Dear Eric, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

10/10 - 훌륭해요

Pamela

2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 28일
Hi Pamela! Thank you for leaving us a perfect rating! It was a pleasure providing you with quality service. We would love to have you back for another positive experience.

10/10 - 훌륭해요

or

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot breakfast was a bummer.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 11일
Dear or,Thank you for sharing your feedback regarding the hot breakfast. We strive to provide a satisfying dining experience for all our guests, and it is disappointing to hear that we did not meet your expectations in this area. We will review our breakfast offerings and consider making necessary improvements to ensure a more enjoyable experience for all guests in the future. We appreciate your input as it helps us to enhance our services and we hope to have the opportunity to better serve you next time.Sincerely,

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and free sleds (and wax) to borrow for white sands—huge savings for a family of 5! The room was clean and comfortable and everyone who worked there was kind of helpful. Highly recommend if you are visiting white sands!
2024년 3월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 11일
Dear Catherine, Thank you for your kind words and high recommendation! We are thrilled to hear that you and your family enjoyed your stay, especially with the complimentary sleds and wax for exploring the white sands. It's wonderful to know that the cleanliness and comfort of your room met your expectations and that our staff's helpfulness made a positive impact on your experience. We aim to provide thoughtful amenities and excellent service to enhance our guests' visits, and we're glad we could contribute to making your trip both enjoyable and economical. We look forward to your next visit!Sincerely,

8/10 - 좋아요

Kerry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located.
2024년 3월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 1일
Hello Kerry, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel staff was friendly and helpful! The hotel was clean and nice. We enjoyed the pool and jacuzzi. Our room wasn't dirty, but it had a musty smell to it, like something was moist in the room that sat awhile.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 1일
Hello Nicole, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Ira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 1일
Hello Ira, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They offer free sled rental for white sands park. The front desk attendants at all times were friendly, knowledgeable and had a lot of good information.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 27일
Hello Julia, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Rupin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, in the heart of the city and so close to White Sand dunes. Plenty of dining options in walkable distance. Nice swimming pool and Jacuzzi. Nice hot breakfast for sure. 24 hours coffee for coffee lovers.. and not to forget they provide sand sliders for san dunes for free to use, so no need to buy one
2024년 3월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Rupin, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Vidyasagar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. We had wonderful time!
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Vidyasagar, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All Staff are knowledgeable very helpful very efficient.. THANKYOU!
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 13일
Hello Carl, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

KENSUKE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 13일
Hello Kensuke, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff! They also have sleds for White Sands.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Laura, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Friendly staff.
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Jeff, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Rafael, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Cesar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 28일
Hello Cesar, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Dave, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean and comfortable with stay again.
2024년 2월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Cindy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Mingrui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service is great!
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 21일
Hello Mingrui, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy.
Nice comfy room. Clean and quiet. Overall good stay.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 21일
Hello Victor, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place with close dining options, easy parking, and near white sands National park.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 10일
Hello Taylor, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 10일
Hello Sharon, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Fei-lin

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Fei-lin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 - 괜찮아요

Bernardita 님, Pasadena

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
No helpful the staff
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 4일
Hello Bernardita, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 - 훌륭해요

Lisa 님, San Leandro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Indoor swimming pool which my kids enjoyed a lot! Nice breakfast and we had a very restful night in this clean and convenient hotel.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 4일
Hello Lisa, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 - 너무 별로예요

Lin

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Lin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Jorge, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Ken, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Peter, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.