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Pan American Inn & Suites

2.0 star property
Suburban hotel with a fitness center and an outdoor pool

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Photo gallery for Pan American Inn & Suites

Lobby sitting area
Front of property
Premium bedding, desk, blackout drapes, iron/ironing board
TV
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite with 2 queen size beds and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 2 queen size beds and a sofa bed

Highlights

Refrigerator
TV
Separate bedroom
Premium bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite with 1 King size bed and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 1 King size bed and a sofa bed

Highlights

Refrigerator
TV
Separate bedroom
Premium bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109

What's nearby

  • Balloon Fiesta Park - 2 min drive - 2.7 km
  • Cliff's Amusement Park - 3 min drive - 3.4 km
  • Sandia Casino - 5 min drive - 5.6 km
  • ABQ Uptown - 9 min drive - 8.6 km
  • University of New Mexico - 10 min drive - 12.3 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬3 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Pan American Inn & Suites

Hotel near Balloon Fiesta Park
A garden, laundry facilities, and a gym are just a few of the amenities provided at Pan American Inn & Suites. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Bike rentals, RV/bus/truck parking, and an elevator
  • Concierge services, a front-desk safe, and coffee/tea in the lobby
Room features
All 168 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Frequently asked questions

Does Pan American Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Pan American Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pan American Inn & Suites?

Self parking is free at this property.

What time is check-in at Pan American Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Pan American Inn & Suites?

Check-out is at noon.

Where is Pan American Inn & Suites located?

Located in Northeast Heights, this hotel is 1 mi (1.6 km) from Gruet Winery and 2.2 mi (3.6 km) from Balloon Fiesta Park. Cliff's Amusement Park and La Luz Trail are also within 3 mi (5 km).

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Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jerry, Perris Ca.

Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020

2/10 Terrible

Enrique, Torreon

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Melissa, San Francisco

Disliked: Cleanliness, property conditions & facilities
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020

2/10 Terrible

Jennie, Farmington

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away From Here

I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020

4/10 Poor

Vianey

Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Es uno de los pocos hoteles que el check out es a las 12
Stayed 1 night in Nov 2019

2/10 Terrible

Richard

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019

4/10 Poor

Wilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i wasn't too happy

it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.
Stayed 9 nights in Oct 2019