Find hotels in Allendale - Lakeside, Shreveport

"The maid service is slow and very sub par. Didn’t add towels or pick up old ones. Trash never emptied. Stsrbucks staff slow. "

"Clean rooms "

"This isn't a luxury hotel"

"We like staying here but the property is showing its age. The rooms are somewhat musty smelling. The casino needs upgrading. "

"Room was cleaned, staff was excellent "

"The stay here was great. From the time we walked in the staff greeted us and was super helpful about the check in and out process. The room was clean and cozy. Overall, I enjoyed my stay and will recommend this place. "

"Majority of the staff was rude and inconsiderate. The hotel was not prepared for the convention that I was there for. They were understaffed."

"Needed more carts to bring luggage down . Food service was taking too long . Could not accommodate the AKA Sorority overall. Valet service too long . "

"Rooms were freaking gross. Hair, dirt and dust on the tile floor at the entry and bathroom. Toe nails on the carpet by the dresser. Our rooms were never cleaned/serviced over 4 days. No breakfast in the mornings, no pool (says it’s being renovated, but no sign of any construction happening), weight room is dilapidated and the hall ways were filthy. We only stayed cause options were limited due to a national wrestling tournament happening and there was limited availability for rooms at a reasonable price. It sucked and I could have given them some grace on the building being older if they would have just cleaned the rooms properly, but it was disgusting and super disappointing. Would never say here again without a massive overhaul in all areas. Don’t be fooled by the 10/10 ratings... It’s got to be the staff or management trying to salvage their ratings. Do better Del-Mar…a little more attention in cleaning the rooms would go a LONG WAY. "