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We had a wonderful stay at this hotel. The staff were excellent, friendly, welcoming, and very helpful throughout our visit. They went above and beyond to make sure we had a great experience, including providing some really good recommendations for local places to visit and eat.
There was one personal issue during our stay, but the staff handled it promptly and professionally, and it was resolved to my satisfaction. I really appreciated how responsive they were.
Overall, I had a great...
“The staff at Portofino is definitely one of a kind. Never felt out of place, and everyone always seemed delighted to help. I traveled here for my birthday, and never told anyone. When I walked into my room after being out on the town all day the staff had decorated my room, and when I went to dinner at the onsite restaurant I was given a free dessert. Something so small, made me feel so special on my first international solo trip!! 15/10 definitely recommend Portofino Beach Resort !!!”
“The Palms is an excellent location to stay when visiting San Pedro. It's well priced for being on the ocean, and close to town as well. Our Casita was lovely and very clean, with a great clean pool right outside our door. The staff is the best, very friendly and knowledgeable. They helped us book trips and gave us great tips on places to eat and visit.”