“The staff at Alaia Belize was amazing! We enjoyed our stay and the accomodations. The staff made the experience more memorable. Maria was our server for breakfast for 3 days and we must say she was phenomenal ! Her attention to detail and exceptional service made us miss her on her days off. Additionally, Minnie served us at the pool area and she was very accommodating. She took the time to remember all of our names and our drink orders. That level of detail and personable service is...
“It was a wonderful place to stay. The staff was so genuine and helpful. The property was well maintained and clean. We felt very safe and secure the entire stay. Would 100% recommend.”
“The staff at Portofino is definitely one of a kind. Never felt out of place, and everyone always seemed delighted to help. I traveled here for my birthday, and never told anyone. When I walked into my room after being out on the town all day the staff had decorated my room, and when I went to dinner at the onsite restaurant I was given a free dessert. Something so small, made me feel so special on my first international solo trip!! 15/10 definitely recommend Portofino Beach Resort !!!”
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We had a wonderful stay at this hotel. The staff were excellent, friendly, welcoming, and very helpful throughout our visit. They went above and beyond to make sure we had a great experience, including providing some really good recommendations for local places to visit and eat.
There was one personal issue during our stay, but the staff handled it promptly and professionally, and it was resolved to my satisfaction. I really appreciated how responsive they were.
Overall, I had a great...
“The level of customer service was personal and exceptional. My room was large and I appreciated the full size refrigerator and large balcony. This is a newer hotel, the owner Jake makes himself accessible, Jennifer was on site to make sure things ran smoothly, and this hotel is in walking distance of local food spots. Experience is everything, and I had an excellent & restful experience at this hotel. I absolutely hands down recommend Hibisco, and I 100% will stay here again when I make it back...