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Reviews of The Concert Hotel

3 out of 5
The Concert Hotel
De Lairessestraat 11, Amsterdam

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 483 reviews" "
Rating 8 - Good. 212 out of 483 reviews" "
Rating 6 - Okay. 111 out of 483 reviews" "
Rating 4 - Poor. 41 out of 483 reviews" "
Rating 2 - Terrible. 15 out of 483 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Really good. Thank you
Stayed 1 night in Apr 2024

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Property conditions & facilities
A couple of steps above a dump, really. Mirror light over the micro sink didn’t work, safe didn’t work properly, Light switch at door didn’t work. There was one pillow on the twin bed which was as thick and hard as an upholstered chair pillow. Paper-thin walls with thumping and screaming children. Breakfast was pretty decent, with hot items, but coffee was horrible. I would give it 2.5 stars, but not 3.
Stayed 2 nights in Apr 2024

10/10 Excellent

JUNG IN, Larchmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leoni

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay, with a warm welcome and a nice spacious room for us and our 2 children
Stayed 1 night in Feb 2024

8/10 Good

Mami

Liked: Cleanliness, staff & service, property conditions & facilities
Great but be careful about choosing your room.
Wonderful place with friendly and hard-working staff. My only issue was that my room was on the first floor, next to the janitor's closet and dining area. At night, I heard someone pull things from the closet, making a loud noise from either the dining area or the closet. I woke up several times. So, you would request a room not next to the dining room and maybe upper floors.
Stayed 2 nights in Nov 2023

6/10 Okay

RONALD

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visa Debit card charge
Hotel was very good, but I was paying on arrival and I was surprised that there was an addtional 4% surcharge for paying with a Visa Debit card.
Stayed 3 nights in Nov 2023

2/10 Terrible

oleg

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty ,outdated property. Highly overpriced. Excellent location.
Stayed 1 night in Sep 2023

8/10 Good

Loretto, Derwood

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location for a budget hotel. No air conditioning but a fan was provided. If window was open, you could hear some traffic. Staff were very polite and helpful. Tram on the corner. Only negative was the hard pillows. They took some getting used to.
Stayed 3 nights in Sep 2023

6/10 Okay

Nezrol

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Sep 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to museums
Very clean hotel close to Museumplain (Van Gogh Museum and Reiksmuseum) with a good breakfast and friendly helpful staff. Room and bath were very tiny though- and no hotel lobby or sitting area , no extra frills . Fine for a night or 2 in Amsterdam.
Stayed 2 nights in Sep 2023

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Pontus

Liked: Cleanliness, staff & service
Good for the money. Close to tram station. Decent breakfast not really worth the money. We got a nice room but it was warm since they don’t have AC and the temp outside where 25-40
Stayed 2 nights in Jun 2023

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel, with exceptionally friendly and helpful staff. Nice clean room, with modernized bathroom. Ultra convenient, located near main museums and major tram lines to take you to the rest of the city. Streetside room was a little noisy due to trams going by. Wish there was more storage for clothes- we had a small armoire with only 1 shelf for clothes that were not on hangers. A chest of drawers would have been handy (although hard to fit in such a small space). Overall, a good hotel that I would go back to.
Stayed 6 nights in Jun 2023

6/10 Okay

William, Reston

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amsterdam has expensive hotels. The Bad We paid US$330 per day which included breakfast. The hotel is old Europe and the room was small. The mattress sagged and was uncomfortable. There is no air conditioning. We were happy to be there when the temperature was in the low 70s (F). The Good Great location of museum and supermarket. The staff was nice and English is spoken.
Stayed 3 nights in Jun 2023

4/10 Poor

NIEN-TZU

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Avoid the single room at ground floor!!
The hotel locates at a nice and quiet neighborhood, also within very short walk to the museums. The single that I stayed was small but very clean and cozy. However, the nightmare started at late night when I was about to get a good night sleep for the long-haul flight next day. Divided by a very thin wall & door, all the footsteps, conversations, laughing and guests asking questions to the reception desk, early morning staffs cooking in the kitchen happening outside.....making my sleep impossible. I ended up putting on my noise-cancellation headset and set the cancellation to maximum. In short: this room should never be sold as a hotel room (for staffs only maybe), let along with local long weekend holiday, I ended up paying over 300 euros for such a nightmare. It's a ripped off and this should not be the right way to run business.
Stayed 1 night in May 2023

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful breakfast. And, when we had to check out before breakfast, they packed us breakfast to go. Negatives: slippery bathtub/shower combo.
Stayed 2 nights in May 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

4/10 Poor

Eveline

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Good location near museums. We did not like: tiny room on top floor accessed by walking up to the top while lift stopped at floor below. Above all. we HATED the hard-as-rock pillows - when we complained the next morning, they said that they have softer ones, but those were not in the room when we needed them.
Stayed 1 night in Apr 2023

10/10 Excellent

Zoltan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and shower / bath. Good breakfast. Friendly staff. Close to museums and airport express bus (#397) at the Concertgebouw. Good public transport.
Stayed 5 nights in Apr 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant room in a nice district very convenient for museums
Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Nice hotel, room allocation a bit of lottery
I wrote a review elsewhere here after my last visit saying how disappointed I was with that stay. This visit, booked before my last stay, was far better. I was in room 32 which was small but perfectly fine, in contrasf to the truly dreadful room on my last visit. So it seems to be a bit of a lottery as to which room is assigned to you. Staff are helpful, location is excellent, and couldn't be more convenient for museum area. Only 2 minutes' walk to Concertgebouw concert hall. Hopefully this visit is more representative than last one.
Stayed 1 night in Jan 2023

8/10 Good

Agnieszka

Liked: Staff & service, amenities, property conditions & facilities
Very friendly front desk staff, quick and easy check-in/check-out

10/10 Excellent

rolande

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice large room. easy commute to Centrum.

4/10 Poor

Brian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing visit by regular
Very disappointing, sadly. I have stayed here 7 or 8 times previously, all of which were fine, and I mentioned I was a regular at check-in. Also brought a small box of biscuits as thank you to staff for help during last visit in August. Despite all that I was given the smallest room I've ever stayed in. The shower 'room' was so small the wash hand basis was installed outside it. I'd to do various contortions to get into the room, the door and bed were so tightly close. Dreadful experience. I'm a realist, I know rooms at this price in Amsterdam are modest, but this was crazy. So sad, after previous good stays, and the staff are very nice, room size not their problem!
Stayed 1 night in Oct 2022

10/10 Excellent

Therez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and great location
The staff was super friendly and helpful. Overall a great place and the location is a bonus. Walking distance to the Van Gogh Museum etc … I’ll definitely stay here again.
Stayed 1 night in Oct 2022

8/10 Good

MARIA DE LA LUZ

Liked: Cleanliness, staff & service
Ideal for museums visits
Stayed 1 night in Oct 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were really happy with the hotel it was better than expected for the price we’d paid. Situated in quiet area, very close to museums. Rooms were clean, breakfast was included which was an added bonus. Only suggestion is a bigger toaster (2 slice toaster meant a long wait for toast!). Staff were pleasant & helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Benjamin

Stayed 1 night in Sep 2022

4/10 Poor

Sharyn

Traveled with partner
Liked: Cleanliness, staff & service
My husband and I were disappointed when we arrived and more so when we were assigned our room. We arrived early due to overnight transatlantic schedule, not expecting early access to our room, but a place to relax while waiting. The receptionist gladly stored our bags but reluctantly told us we could stay in the rear garden if we wished. We opted to walk around area. Hours later and exhausted, we returned to the hotel to learn that the lift only went up 3 floors and we had to climb another flight of stairs to reach our tiny room on the top floor. We are seniors who should have been notified in advance. We were physically unable to carry our bags up those stairs. The receptionist helped us. The room was tiny. My husband couldn't even fit in the shower. Breakfast was varied and okay if you arrived while food was still hot. Very crowded dining area. Some people had to sit outside. Overall, hotel is 2* at best and we would not return.
Stayed 3 nights in Aug 2022

10/10 Excellent

Dwayne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, convenient to Museums and trams
Stayed 3 nights in Aug 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service
Great location, wonderful, helpful staff
First return to this hotel since Covid. It's a great location, perfect for the concert hall and main museums. Small rooms but typical of this city. Coffee facility in room a real plus. I'd a problem getting my room cleaned on second day. The cleaning staff said they'd do it straight away so I went for hour-long walk and coffee to let them do their job. Three hours later I was still waiting for them. Frustrating and ended up not getting room cleaned. That said, reception staff couldn't be more helpful and friendly, really nice people who make the stay that little bit extra. Apart from the cleaning glitch I'd a great return after 2.5 years and look forward to my next stay in 2 months.
Stayed 3 nights in Aug 2022

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room I have stayed in whether a double or a triple have been adequate for my needs. The staff are gracious and welcoming.
Stayed 1 night in Aug 2022

6/10 Okay

Fan

Traveled with family
Disliked: Room comfort
There was no air cindition in the room and you can imagine how a stay was like in the summer night. Fan was broken ans ti change one downstairs.
Stayed 1 night in Aug 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel next to the Van Gogh & Rijksmuseum. Tram stops right by as well. Great front desk service. Held my bags after I checked out and let me check in a little early too! 5*
Stayed 1 night in Jul 2022

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull staff, great location
Stayed 3 nights in Jul 2022

8/10 Good

ULISES MARIN

Traveled with partner
Charming hotel, near main attractions. Breakfast is served for a price, if you are interested but there are so many options in town, you don’t really need it. Room was nice and clean. My only unhappy comment is the room was on the 4th floor and the elevator was only to the 3rd floor. Not the end of the world
Stayed 1 night in Jun 2022

8/10 Good

Olivia

Stayed 2 nights in Jun 2022

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Khatouna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Good clean room! Friendly stuff!
Stayed 3 nights in Jun 2022

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well refurbished property with friendly, attentive staff. Good, varied breakfast. Good transport links. Close to main museums. Wash basin inadequate, no hand-held shower. Superfluous cushions on bed.
Stayed 5 nights in May 2022

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to Rijksmuseum.
Stayed 1 night in May 2022

6/10 Okay

Alastair

Business traveler
Liked: Cleanliness
Nice location, towels not replaced and bed sheets seen better days.
Stayed 3 nights in Mar 2022

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good and clean hotel, nice room and staff.
Stayed 1 night in Jan 2022

10/10 Excellent

Tulio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean, friendly staff, very satisfied.
Stayed 2 nights in Jan 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stuff is really amazing and always helpful. Only annoying was triggered by drunken guest at 3:30 which is really really laud, but not hotels fault. Rooms are clean and comfy
Stayed 1 night in Jan 2022

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Concert Hotrl is placed on great location close to Museum with good connection to public transportation. All rooms were always clean during my stuff and all personal great and helpful. Some rooms have a bit annoying shower and sometimes you can hear you neighbours, but personal is doing great job if there is any noise in late hours.
Stayed 2 nights in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2021

10/10 Excellent

Jared Wright

Liked: Staff & service, amenities, property conditions & facilities
Amazingly friendly staff. Clean rooms. Great location.
Stayed 15 nights in Nov 2021