Outdoor pool

Reviews of Capri Suites Anaheim

2 out of 5
Capri Suites Anaheim
2141 S Harbor Blvd, Anaheim, CA

Reviews

6.6
Rating 10 - Excellent. 330 out of 1005 reviews" "
Rating 8 - Good. 174 out of 1005 reviews" "
Rating 6 - Okay. 154 out of 1005 reviews" "
Rating 4 - Poor. 146 out of 1005 reviews" "
Rating 2 - Terrible. 201 out of 1005 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katrinia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the many restaurants around the area. It was very clean. I wish I didn’t have to pay for parking and my floor in my room was kinda torn and dented in but I would stay again.
Stayed 2 nights in May 2024
Response from Flin on May 21, 2024
Thank you so much for your kind review! We're thrilled you enjoyed the nearby restaurants and our clean facilities. We appreciate your feedback about the parking and room floor, and we're working on improvements. Can't wait to welcome you back to Capri Suites soon!

10/10 Excellent

Rosario, Exeter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff when I checked in was super friendly and helpful. He showed me how to use the ART bus App so we could get to Disneyland. Bed was very comfortable. Room was clean. Minimal furniture but room had one room with a sofa bed and its own TV. Shower had dispenser for shower gel, shampoo and conditioner. Sink had dispenser for hand soap and lotion. Also had a full breakfast scrambled eggs, potatoes, sausage and mini waffles, 2 types of bread, bagels, 3 types of cereal, 3 types of juice, fresh fruits and coffee plus condiments you need. This is our second time staying here and we were not disappointed. Would stay here again
Stayed 3 nights in May 2024
Response from Flin on May 21, 2024
Thank you so much for your glowing review! We're thrilled to hear that our front desk team made your check-in process smooth and that you found the ART bus app helpful for your Disneyland trip. It's fantastic that you enjoyed the comfort of our beds, the cleanliness of our rooms, and the convenience of our amenities. We're also delighted that you loved our breakfast spread!We're overjoyed to have hosted you for the second time and to know that you had another great experience. We can't wait to welcome you back for your next stay!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Flin on May 17, 2024
Thank you so much for the perfect score! We're thrilled to hear you enjoyed your stay at Capri Suites. Come back soon!

10/10 Excellent

leeann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and the place is very clean. I like the setup in the room.
Stayed 2 nights in May 2024
Response from Flin on May 9, 2024
Thank you so much for your wonderful 5/5 review! We're thrilled to hear that you enjoyed our friendly staff, clean facilities, and room setup. It's guests like you that make our job so rewarding. We can't wait to welcome you back to Capri Suites for another fantastic stay!

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Flin on May 6, 2024
Thank you so much for the perfect 5/5 rating! We're thrilled you had an amazing stay at Capri Suites! Looking forward to welcoming you back soon for another fantastic experience!

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Flin on May 3, 2024
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had a fantastic experience at Capri Suites. Your kind words truly mean the world to us! Looking forward to welcoming you back soon for another amazing stay!

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Shower was great, room was clean bed was a little hard but after a tiring day at Disneyland I couldn’t even tell. Would stay here again
Stayed 2 nights in Apr 2024
Response from Flin on May 1, 2024
Thank you so much for the fantastic review! We're thrilled to hear that you enjoyed your stay at Capri Suites and that our amenities met your expectations. Your kind words truly mean the world to us! We'll take note of your feedback regarding the bed to ensure even more comfort for your next visit. Can't wait to welcome you back for another magical stay after your Disneyland adventures!

10/10 Excellent

Jasmin

Stayed 1 night in Apr 2024
Response from Flin on May 21, 2024
Thank you so much for the 5/5 rating! We're thrilled to hear you enjoyed your stay at Capri Suites. Your kind words mean the world to us. We can't wait to welcome you back soon!

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is pet friendly. Staff is nice and breakfast is decent for a budget property convenient to the Disney area.
Stayed 2 nights in Apr 2024
Response from Flin on Apr 28, 2024
Thank you so much for the wonderful review! We're thrilled you enjoyed our pet-friendly atmosphere, friendly staff, and tasty breakfast. We strive to make every guest's stay exceptional, and we're delighted we hit the mark with you! Hope to welcome you back soon for another magical visit near Disney!

8/10 Good

Leibo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Flin on Apr 26, 2024
Thank you so much for the wonderful feedback! We're thrilled you found Capri Suites to be very clean during your stay. Your kind words mean the world to us! Looking forward to welcoming you back soon for another fantastic experience!

10/10 Excellent

Kh Nassir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Flin on Apr 26, 2024
"Thank you so much for the wonderful 5/5 review! We're thrilled you enjoyed your stay with us here at Capri Suites. Your kind words mean the world to us! We can't wait to welcome you back for another fantastic experience!

10/10 Excellent

Pedro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing, much more than I expected. Staff was attentive and friendly. And the breakfast was exceptional.
Stayed 1 night in Apr 2024
Response from Flin on Apr 26, 2024
Thank you so much for this glowing review! We're thrilled to hear you loved your stay at Capri Suites. Our team works hard to exceed expectations, and we're overjoyed you enjoyed the room, service, and breakfast! Can't wait to welcome you back soon for another fantastic experience!

4/10 Poor

Ryder

Stayed 3 nights in Apr 2024
Response from Flin on May 13, 2024
Thank you for taking the time to share your feedback with us. We appreciate your choice of Capri Suites for your stay. Your comments are valuable as we strive to continually improve our services. We hope to have the opportunity to better meet your expectations in the future.

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Staff & service
The staff was very rude to us
Stayed 2 nights in Apr 2024
Response from Flin on Apr 22, 2024
Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any inconvenience caused during your stay. At Capri Suites, we strive to provide exceptional service, and your feedback helps us improve. We hope to welcome you back soon for an even better experience!

10/10 Excellent

Moriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Flin on Apr 22, 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay with us at Capri Suites. Come back soon for more 5/5 experiences!

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024
Response from Flin on May 8, 2024
Thank you for the glowing 5/5 review Patricia! We're thrilled to hear that you had an amazing experience at Capri Suites. Looking forward to welcoming you back soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff :)
Stayed 1 night in Apr 2024
Response from Flin on Apr 12, 2024
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our team at Capri Suites. We look forward to welcoming you back soon!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Flin on Apr 10, 2024
Thank you so much for the fantastic 5/5 review! We're thrilled you enjoyed your stay with us at Capri Suites. We look forward to welcoming you back soon!

10/10 Excellent

Kurt, Encino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice hot tub, walkable to Disneyland
Stayed 2 nights in Apr 2024
Response from Flin on Apr 8, 2024
Thank you for the glowing review! We're thrilled you enjoyed our convenient check-in process, relaxing hot tub, and our proximity to Disneyland. We hope to welcome you back soon for another magical stay!

10/10 Excellent

kaelyn jaide

Stayed 4 nights in Mar 2024
Response from James on Apr 25, 2024
Hi kaelyn,Thank you for taking the time to rate your recent stay with us. We look forward to seeing you again on your next trip to the Anaheim Resort Area.

10/10 Excellent

Yvonne

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Flin on Apr 3, 2024
Thank you for the glowing 5/5 review Yvonne! We're delighted to know you had such a wonderful experience with us! We are looking forward to hosting you again soon!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved this place, it’s very minimal. Reminds me of a college dorm kind of feeling. The only complaint I have is that the bed was like sleeping on a rock. I am very sensitive to hard beds. I barely slept. But I loved the shower!
Stayed 1 night in Mar 2024
Response from Flin on Mar 30, 2024
Thank you so much for your fantastic feedback! We're thrilled you enjoyed our minimalistic vibe and our refreshing showers! We'll definitely take your note about the bed into consideration. Hope to welcome you back soon for an even comfier stay!

10/10 Excellent

Alexandre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and convenient!!
Stayed 2 nights in Mar 2024
Response from Flin on Mar 25, 2024
Absolutely thrilled to hear your stay with us was a great one! We hope to see you back at Capri Suites!

10/10 Excellent

Rosario, Exeter

Traveled with partner
Check in was quick and easy front counter staff was pleasant and welcoming. Our room was upgraded a to a 2 divided room with 2 TVs. Bed was very comfortable too. As a service you could buy tickets for ART bus with pickup in front of hotel. They served a full breakfast which was great and coffee was available 24/7. Would definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Flin on Mar 25, 2024
Thank you for the amazing review Rosario! We're absolutely delighted that your first stay was such a hit! From the swift check-in to the upgraded room, comfy bed, and spotless accommodations, it sounds like you had a fantastic time. We're thrilled you enjoyed our full breakfast and round-the-clock coffee service. The convenience of the ART bus and the in-room amenities surely added to your experience. We can't wait to have you back for another fantastic stay!

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from James on Mar 19, 2024
Hi John, thank you for taking the time to rate your recent stay with us. We hope you'll give us another opportunity in the future.

4/10 Poor

Santiago

Liked: Cleanliness, staff & service
Proximity to Convention Center is good, but the rooms are not well insolated so it is noisy
Stayed 3 nights in Mar 2024
Response from Flin on Mar 18, 2024
Thank you for your feedback Santiago. We appreciate your acknowledgment of our proximity to the Convention Center. We apologize for any noise disturbance you experienced due to the insulation. We'll address this promptly to ensure a more peaceful stay for our guests.

6/10 Okay

Keophiroun

Traveled with family and small children
It’s a good hotel, not great. Room was okay, just a normal looking hotel room. Nothing fancy or pretty, just okay looking. Shower was okay, they forgot to refill the soap dispenser when we were staying there. Shampoo was empty too. Morning breakfast was okay, food was okay, nothing yummy, just okay tasting. The thing I dislike, was that we have to pay $17/$18 for parking. But then, it didn’t really bother me much, I just assumed, they charge for parking, because the hotel is located pretty close to Disneyland.
Stayed 1 night in Mar 2024
Response from Flin on Mar 7, 2024
Thanks for your feedback! We're glad to hear you found our hotel satisfactory overall. We'll definitely take note of your comments regarding the room amenities and parking fee. We hope to have the chance to welcome you back and provide an even better experience next time!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was great they have a cook from 6am to 9am that makes eggs bacon sausage waffles and hasbrowns that is included in the room price they also have bagels cream cheese nutella cereals juice milk and coffee all included in room price as well. 24 hour free coffee in office. The room we got had some water damage to the floor but it didnt bother us at all. The room had a couch that folds out to a bed and we pushed it against one of the beds so my 2 year old could sleep next to me .only drawback is that the patking is a little tight but my husband was still able to make it work.
Stayed 2 nights in Feb 2024
Response from James on Mar 1, 2024
Hi Kevin, Thank you, I'm glad to see that you and your family enjoyed your recent stay with us. We'll set a work order for the issue mentioned for our maintenance team to take care of. We hope to see you back soon on your next trip to the Anaheim Resort Area.

2/10 Terrible

Leah

Stayed 2 nights in Feb 2024
Response from Flin on Mar 21, 2024
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of your expectations. We take all feedback seriously and use it to improve our services.We would like to understand more about what went wrong and how we can make things right. Could you please provide us with more details about your experience? Your insights are invaluable to us in ensuring that we provide the best possible service to all our customers.Please feel free to reach out to us directly at [Your Contact Information] so we can address your concerns promptly.Once again, we apologize for any inconvenience caused, and we appreciate your feedback.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Flin on Feb 26, 2024
Thank you so much for your glowing review! We're thrilled to hear you had a 10/10 experience with us. Looking forward to welcoming you back soon!

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Had a wonderful stay here while visiting Disneyland! Close to food, shopping and minutes from Disneyland!
Stayed 2 nights in Feb 2024
Response from Flin on Feb 26, 2024
Thank you so much for the fantastic review! We're thrilled to hear you had a wonderful stay with us and enjoyed our convenient location. Your kind words mean the world to us! Looking forward to welcoming you back for another magical experience!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect distance from Disneyland and and close to a lot of great restaurants. Rooms are spatulas and cozy!
Stayed 1 night in Feb 2024
Response from Flin on Feb 25, 2024
Thank you so much for your wonderful review! We're thrilled to hear you found our location ideal and enjoyed the cozy comfort of our rooms. We can't wait to welcome you back for more magical moments near Disneyland!

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Flin on Feb 22, 2024
Thanks for your feedback! We're always aiming higher and appreciate your input. Hope to welcome you back soon for a 10/10 stay!

10/10 Excellent

Iqra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Flin on Feb 22, 2024
Thank you for the perfect score! We're thrilled to hear you had a fantastic experience with us!

8/10 Good

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient ,nice and clean so with friendly stuff.
Stayed 2 nights in Feb 2024
Response from Flin on Feb 19, 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our convenient location, clean accommodations, and friendly staff. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Hot tub was ice cold
Stayed 1 night in Feb 2024
Response from Flin on Feb 16, 2024
Thank you for your feedback! We appreciate your stay with us. We'll ensure the hot tub is at the perfect temperature for your next visit.

10/10 Excellent

Dylan

Stayed 1 night in Feb 2024
Response from James on Feb 7, 2024
Hi Dylan, Thank you for rating your stay at our hotel! We look forward to seeing you again soon.

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Flin on Feb 4, 2024
Thank you for choosing our hotel and for your wonderful review! We're thrilled to hear you had a great experience. We'll keep striving for that perfect 10 on your next visit! See you soon

8/10 Good

Maria del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and would stay here again. The room had a separation between the small living room and the beds which made it nice for privacy. The room had no rug (which I liked). The furniture is a bit dinged and outdated. The staff was friendly and the breakfast was good. When I tried booking the hotel, the hotel website did not have any rooms available. So I booked through Expedia. The Expedia website said the parking was free, however when the hotel contacted me I was informed parking was free if you book the room with them directly.
Stayed 3 nights in Jan 2024
Response from Flin on Jan 18, 2024
Hi there! Thanks a bunch for sharing your thoughts! We're thrilled to hear you enjoyed your stay and that the room layout worked well for you. Your feedback on the furniture is noted, and we'll look into giving it a little makeover. We're delighted you found our staff friendly and enjoyed the breakfast! Apologies for any confusion regarding parking—next time, feel free to reach out to us directly for the best deals. Can't wait to welcome you back!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every part of it, although I was never told about when I was getting my deposit back
Stayed 2 nights in Jan 2024
Response from Flin on Jan 18, 2024
Hi there! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you loved every part of your stay. Regarding the deposit, we apologize for any oversight and appreciate your feedback. Rest assured, we'll look into this and ensure clearer communication moving forward. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Flin on Jan 7, 2024
Thank you for taking the time to share your feedback! We appreciate your input and are thrilled to have had you as our guest. If there's anything specific you'd like us to address or improve upon, please feel free to let us know. We value your happiness and hope to welcome you back for a truly exceptional experience.

4/10 Poor

Alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Flin on Jan 7, 2024
Thank you for taking the time to share your feedback! We appreciate your input and are thrilled to have had you as our guest. If there's anything specific you'd like us to address or improve upon, please feel free to let us know. We value your happiness and hope to welcome you back for a truly exceptional experience.

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
We always get great customer service at this hotel, and we would recommend it out of all of the ones in Anaheim!!
Stayed 1 night in Dec 2023
Response from Flin on Jan 7, 2024
Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you always experience great customer service at our hotel. Your recommendation means the world to us, and we look forward to welcoming you back on your next visit to Anaheim!

10/10 Excellent

Steven

Stayed 3 nights in Dec 2023
Response from Flin on Jan 1, 2024
Thank you for your perfect 10/10 rating! We're delighted to hear you had a great stay. Your feedback means a lot to us. We look forward to welcoming you back.

10/10 Excellent

Khalil

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms, breakfast and the pool. Cofee station 24/7 i loved it.
Stayed 3 nights in Dec 2023
Response from Flin on Dec 27, 2023
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you enjoyed our rooms, breakfast, and pool. And isn't that 24/7 coffee station a game-changer? We can't wait to welcome you back for another delightful stay!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Flin on Jan 18, 2024
Thank you so much for the wonderful 5/5 review! We're thrilled to hear that you had a fantastic experience with us. Looking forward to welcoming you back soon!

10/10 Excellent

Ana

Very clean room breakfast was good
Stayed 1 night in Dec 2023
Response from Flin on Dec 27, 2023
Thank you so much for your fantastic 10/10 review! We're delighted to hear that you found your room exceptionally clean and enjoyed our delicious breakfast. It's our pleasure to ensure a top-notch experience for our guests. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Miguel

Stayed 2 nights in Dec 2023
Response from Flin on Dec 27, 2023
Thank you so much for taking the time to leave a 5/5 review! We are delighted to hear that you had a wonderful experience at our hotel. It's our goal to provide excellent service, and we are thrilled that we met your expectations.If you have any specific feedback or suggestions on how we can further improve, please feel free to share. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disney monthly trip
Alex the front desk at the time of check in was so helpful, he encouraged that u book directly for my next trip as I am a magic key pass holder, and that the hotel would match the price of Hotel.com and waive my parking fees, that’s awesome. Breakfast is always delish.. thanks Capri Suites
Stayed 3 nights in Dec 2023
Response from Flin on Dec 14, 2023
Marie, Thank you so much for your fantastic 10/10 review! We're thrilled to hear that Alec made your check-in experience memorable and went above and beyond to ensure your comfort. We're always here to make your stay special and look forward to welcoming you back as a Magic Key pass holder. Your compliments about our delish breakfast have made our day!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We enjoyed staying at Capri Suites very much. From the checking in that was very fast and the receptionist very friendly and helpful. The room was very clean and the bed super comfortable. It was very quiet at night and there were mostly families staying there. I wish they’d have a little closet but that is no a big problem. Breakfast was also really good!
Stayed 2 nights in Dec 2023
Response from Flin on Dec 14, 2023
Francisco, thank you so much for your fantastic 10/10 review! We're delighted to hear that you enjoyed your stay at Capri Suites. Fast check-in, friendly and helpful receptionists, clean and comfy rooms, and a quiet atmosphere—what more could we ask for? We appreciate your feedback about the closet, and we'll certainly take that into consideration. We're thrilled you also enjoyed our delicious breakfast! We hope to welcome you back soon for another wonderful stay.