4/10 - 별로예요
Shuting
아이를 동반한 가족 여행, 가족 여행
2026년 1월 6일
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room we stayed has a mold, wet smell when we walked in. We are traveling with 3 young children and we do not feel comfortable for the kids to stay inside. We reported to the front desk request another room, unfortunately that was the last room available. The staff member was very friendly, he come in with deodorizer spray, he sprayed the AC filter, the room smelled better, however it does not change the mold conditions of the room. The floor was very dirty, my kids walked for 2 mins and their feet were already black. There was even an empty cup on the floor from last reservation. The Walk-in shower was leaking and the water was everywhere inside the bathroom, which made it unsafe for you to walk around, it was very slippery. We reported to the front desk, however it was not fixed as they promised. The property itself needs a lot of improvement as well. The exhaust fan never worked, the sofa bed is old and very uncomfortable to sleep on. My 3 kids ended up staying with us in 2 queen beds, it was just very inconvenient. The staff member were very friendly, the breakfast was ok, very basic but hot and clean. The location is very convenient as well. Our biggest concern was the cleanliness and the condition of the room, other than that, it was good.
Shuting
2025년 12월에 4박 숙박함
