Room, 2 Double Beds, Accessible | Premium bedding, down comforters, in-room safe, desk
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Reviews of Hyatt Place Atlanta/Duluth/Johns Creek

3 out of 5
Hyatt Place Atlanta/Duluth/Johns Creek
11505 Medlock Bridge Rd, Johns Creek, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for the graduation function we were attending. Also, the property was walkable around the adjacent lake.
Stayed 6 nights in May 2024
Response from Caroline McKinzie on May 27, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

8/10 Good

Roshona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2024
Response from Caroline McKinzie on May 27, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Caroline McKinzie on May 27, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
the service was great
Stayed 2 nights in May 2024
Response from Caroline McKinzie on May 27, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

8/10 Good

Wahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Nice shopping area
Stayed 1 night in May 2024
Response from Caroline McKinzie on May 21, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are a great size. Manager working ehrn i checked on was very, very helpful when i got locked out of my room!! Great place to stay!
Stayed 1 night in May 2024
Response from Caroline McKinzie on May 13, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Bobbie Manns on May 10, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Kenyatta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and convenient to restaurants shopping areas.
Stayed 2 nights in May 2024
Response from Bobbie Manns on May 6, 2024
Thank you for staying with us. We appreciate your business and I am happy to hear that you had a great stay!

10/10 Excellent

Syed, Edison

Stayed 2 nights in Apr 2024
Response from Caroline McKinzie on May 24, 2024
Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

4/10 Poor

Yaseen Azhar Khan, Concord

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobbie Manns on Apr 29, 2024
Thank you for staying with us. I apologize that your stay was anything less than satisfying. I hope that you give us another chance and come back to see us again!

10/10 Excellent

Hayssam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Bobbie Manns on Apr 28, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Christopher, Bogart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobbie Manns on Apr 28, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and wonderful stay. Breakfast was good
Stayed 2 nights in Apr 2024
Response from Bobbie Manns on Apr 26, 2024
Thank you for staying with us and sharing your experience. We hope to see you again soon!

10/10 Excellent

Roxan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking trails
Stayed 2 nights in Apr 2024
Response from Bobbie Manns on Apr 21, 2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice at checkin and the property was clean and convenient.
Stayed 1 night in Apr 2024
Response from Bobbie Manns on Apr 8, 2024
Thank you so much for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Prince William

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 3 nights in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Ervin L.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, location and friendly atmosphere.
Stayed 1 night in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Leonunte

Traveled with family
Liked: Cleanliness, staff & service
Property need to be updated
Stayed 2 nights in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed. The staff was very friendly and went out of their way to make our stay a pleasant experience.
Stayed 3 nights in Mar 2024
Response from Caroline McKinzie on Apr 2, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

ARICA

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a very nice place to stay . Clean . The staff is friendly. Breakfast is excellent. Close proximity to shopping.
Stayed 3 nights in Mar 2024
Response from Caroline McKinzie on Apr 2, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

Marlene, Aurora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Mar 2024
Response from Bobbie Manns on Mar 27, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

joel, melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable. No problems experienced, hotel is older but in good condition.
Stayed 3 nights in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We hope to see you again soon! I am so happy to hear that you had a great stay!

8/10 Good

Elisabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property in great area. However, lots of worn and chipped paint in the bathroom and staff would not bring more pillows or blankets to the room and had us walk down to main lobby to retrieve them. I've never experienced that anywhere.
Stayed 1 night in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

8/10 Good

Jay

Liked: Cleanliness
Stayed 10 nights in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business!

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2024
Response from Bobbie Manns on Apr 4, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

2/10 Terrible

shafique

Traveled with family
Rooms, door, bathroom, locks not in good condition Bad experience
Stayed 4 nights in Mar 2024
Response from Caroline McKinzie on Mar 11, 2024
Thank you for staying with us. I apologize that we did not meet your expectations. I hope that you give us another chance in the future. We utilize feedback such as yours to improve our guest experience.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff. Allowed us to check in earlier.
Stayed 1 night in Feb 2024
Response from Caroline McKinzie on Feb 28, 2024
Thank you for staying with us! We appreciate your business, and we hope to see you again soon!

10/10 Excellent

Srinivasa

Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 26, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Bobbie Manns on Feb 22, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 21, 2024
Thank you so much for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Mahvash

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 20, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Satisfying
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Samantha

Stayed 1 night in Feb 2024
Response from Bobbie Manns on Mar 21, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Sopha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

4/10 Poor

Valeria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not comfortable we didn’t enjoyed it.
The staff polite. The room not so good. We can’t shower. The shower didn’t drain properly within a few minutes there was standing water about an inch deep. So we couldn’t shower in Paz bc it would flood our room. The remote control didn’t work so I called and the front desk and was asked to go downstairs to pick up so my husband did Feel hrs later it wasn’t working again and the air conditioning wasn’t cooling down enough. I was just too tired to change and go downstairs to pick up another one control and deal with air conditioning bc it’s just not ok in my humble opinion. So We deal with it but never will come back that’s for sure.
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. I apologize that we did not meet your expectations. I hope that you give us another chance in the future. We utilize feedback such as yours to improve our guest experience.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

FREDMANN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and breakfast was good
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you for sharing with us and we are so happy to hear that you had a great stay. We hope to see you again soon!

10/10 Excellent

Karmani

Business traveler
Good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with suite, it was roomy and comfortable. Would recommend.
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you so much for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you for staying with us. I apologize that we did not meet your expectations. We hope we get the chance to serve you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 12, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

eunji

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff.
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 9, 2024
Thank you so much for staying with us. We appreciate your business and he hope to see you again soon!

10/10 Excellent

Shane

Business traveler, Traveled with family
Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 8, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 7, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Famel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 6, 2024
Thank you for staying with us. I am so happy to hear that you had a great stay. We hope to see you again soon!

10/10 Excellent

Famel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 6, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Caroline McKinzie on Feb 5, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you again soon.

8/10 Good

Anwar J

Stayed 3 nights in Jan 2024
Response from Bobbie Manns on Mar 21, 2024
Thank you for staying with us. We appreciate your business! We hope to see you again soon!

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff
Stayed 1 night in Jan 2024
Response from Caroline McKinzie on Jan 28, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you again soon.