Find hotels near Barceló Bávaro Convention Center, Punta Cana from ₩130,217

"Staff not helpful and horrible to deal with customers Food not fresh everyday "

"My girlfriend and I had an amazing time celebrating her Birthday. The staff went above and beyond to make our experience that much better. Shout out Filix and Daniela (Preferred Pool Bar) for making us feel like family in such a short amount of time. The food is okay. I would absolutely recommend the Preferred experience as the perks made our stay extremely convenient and the extra amenities went a long way. Will absolutely be returning!"

"The food was fresh and delicious, especially the buffet. The arts and crafts were fun and the instructors were very knowledgable. The piña coladas and other premixed drinks tasted like chemicals but the beer and wine were good! Some staff members were amazing!"

"Perfect"

"Friendly staff, VERY clean lobby pool and beach area. Great drinks and delicious food. Absolutely loved our time here"

"The property was really nice. The beach and pool was my favorite. A lot of the staff did not speak English which made things a little difficult. The food was a hit or miss. "

"Resort is great, but bartenders can be more friendly. Food could offer a little more variety."

"Very disappointing experience at Paradisus Palma Real Golf & Spa Resort. For the amount of money paid, I expected luxury hospitality and professional management, but unfortunately my entire stay was stressful and unpleasant. From the first night, management handled situations very poorly and staff were rude, dismissive, and unwelcoming throughout most of the trip. Security treated us in an extremely disrespectful way, and management did nothing meaningful to resolve the situation or make up for the experience. Housekeeping also failed to clean our room on the first night even after we specifically requested it, which added to the frustration and is one of the reasons I rated cleanliness poorly. The overall atmosphere of the hotel felt cold and uncomfortable rather than relaxing or luxurious. Aside from one helpful employee named Freddy, customer service across the resort was honestly terrible. Even when issues were brought to management’s attention multiple times, there was no real effort to improve our stay or compensate us for the problems we experienced. This was supposed to be a relaxing vacation, but it ended up being one of the worst travel experiences I’ve had."

"Excelente hotel, nos encantó ! Volvemos pronto!"