푼타 카나 호텔 검색: 지금 예약 가능한 인기 숙소

“Staff was great and welcoming. Grounds were clean. Room was clean and comfortable ”

“Nice resort. Pools were clean and sparkling. Room was clean and bed was comfy. Staff were very friendly. Food was good enough (I never expect 5 star cuisine) to keep me satisfied. ”

“The whole stay was great. Food at all the restaurant was great and the rooms where fantastic.”

“good”

“Cons: Bathroom was dirty, shower head was broken, the entertainment staff were terrible. They didn’t engage anyone into doing anything, didn’t participate in 92% of activities, some of the staff were insanely rude. There was a roach that ran past the spice restaurant table, and staff don’t know how to handle complaints. At check out they asked me about the urine that we found on the toilet, why you asking me at check out? Pros: minus the roach, food was good. Plenty of pool space, family...

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“I was very disappointed with my stay, primarily due to the lack of basic communication and service. On our first night, there was no running water. Which meant no showers or no using toilets. Each time we called the front desk, we were told it would be back on in “10 minutes,” but it ultimately took four hours from the initial call. I understand that on a small island, resources and repairs may take time—but honesty goes a long way. I would have much preferred a realistic timeframe and been...

“En general el servicio del personal fuè excelente pero tuve que pedir que me cambiaran de habitación porque tenía un olor bien fuerte a humedad y a la que me cambiaron también pero un poco menos. O sea el problema al parecer es en todas las habitaciones. En el restaurante buffet la variedad, apariencia y sabor de las comidas eran regular. Los restaurantes de especialidad fueron excelentes de igual manera el area de las piscinas. ”

“Premium room wasn’t very clean, or ever dusted. Hard to get waters for your room or get your fridge restocked. TV was broken and I called and they never came to look at it. The workers knock very fast on the door and then just open it. The food was extremely terrible, especially the buffet. I got food poisoning and it ruined 3 days of my trip. Lived off of French fries and fruit. Buffet and restaurants are very unsanitary. Poolside service never brings you anything you order from them. The smell...

“The room was very quiet despite being close to busy areas. The bed was comfortable, and we slept really well every night.”

“편안한 여행에 도움이 되었습니다.”

“Room wasn't as nice as I thought it was going to be but we didn't plan on being in the room at all just to sleep. Book all your excursions at the beach down the way from the hotel. We had terrible experience with other excursions leaving resort.”

“This was our third visit to the resort and it was as good as always. It was difficult to get a dinner reservation since we had to wait until check in to do so. Could use another restaurant choice and a few different alcohol choices.”

“The young woman that brought desk was so nice and pleasant. She helped me with my stay.”

“It’s was a nice stay. Beautiful day with nice food and entertainment ”

“Excelente servicio en general ”

“Some of amenities in the room has to be repaired”

“Jose was great He welcome well well 9/10 Other staff not nice at all feel like a rude front desk lady .1/10 Kitchen staff they mass 2 times myorder I ordered when i ask to replace my and make a new one they charge me for that Whole order was 10$ But when I asked to make a new one they charged me 12$ don’t understand this .”