라 알타그라시아의 호텔 검색

“Over all good”

“Staff was great and welcoming. Grounds were clean. Room was clean and comfortable ”

“The whole stay was great. Food at all the restaurant was great and the rooms where fantastic.”

“Nice resort. Pools were clean and sparkling. Room was clean and bed was comfy. Staff were very friendly. Food was good enough (I never expect 5 star cuisine) to keep me satisfied. ”

“good”

“Everything was great, preferred is the way to go.”

“Yes”

“Premium room wasn’t very clean, or ever dusted. Hard to get waters for your room or get your fridge restocked. TV was broken and I called and they never came to look at it. The workers knock very fast on the door and then just open it. The food was extremely terrible, especially the buffet. I got food poisoning and it ruined 3 days of my trip. Lived off of French fries and fruit. Buffet and restaurants are very unsanitary. Poolside service never brings you anything you order from them. The smell...

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Very relaxing stay. The food was great as well.”

“Todo estuvo estuvo excelente ”

“I was very disappointed with my stay, primarily due to the lack of basic communication and service. On our first night, there was no running water. Which meant no showers or no using toilets. Each time we called the front desk, we were told it would be back on in “10 minutes,” but it ultimately took four hours from the initial call. I understand that on a small island, resources and repairs may take time—but honesty goes a long way. I would have much preferred a realistic timeframe and been...

“Cons: Bathroom was dirty, shower head was broken, the entertainment staff were terrible. They didn’t engage anyone into doing anything, didn’t participate in 92% of activities, some of the staff were insanely rude. There was a roach that ran past the spice restaurant table, and staff don’t know how to handle complaints. At check out they asked me about the urine that we found on the toilet, why you asking me at check out? Pros: minus the roach, food was good. Plenty of pool space, family...

“Take as many days as you can, time flies in there. An Unforgettable Experience ”

“This was our third visit to the resort and it was as good as always. It was difficult to get a dinner reservation since we had to wait until check in to do so. Could use another restaurant choice and a few different alcohol choices.”

“En general el servicio del personal fuè excelente pero tuve que pedir que me cambiaran de habitación porque tenía un olor bien fuerte a humedad y a la que me cambiaron también pero un poco menos. O sea el problema al parecer es en todas las habitaciones. En el restaurante buffet la variedad, apariencia y sabor de las comidas eran regular. Los restaurantes de especialidad fueron excelentes de igual manera el area de las piscinas. ”

“Cockroaches in the room , food not edible. Be prepared to go to the bathroom. Staff are rude, even when you tip them. Room was dirty lights and charging stations, Did not work.changed room three times. They did not care. ”