빌슬리, 알세스터의 스파가 있는 리조트 및 호텔

“Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

“A clean, well kept hotel with wonderfully helpful staff. Lovely food, fabulous drinks. Well situated for events at the NEC and beyond if you don’t mind a taxi or train ride. Fabulous if you want a bit of luxury. Does have underground parking that is more secure than some of the other hotels in the area and around the same price.”

“Had a really wonderful stay even though it was only for a day. The room is clean and surprisingly spacious, good pool and steam room. Breakfast spread was good too. Looking forward to coming back soon.”

“Cabin on the water was lovely & the balcony a great feature although needed an umbrella & seat cushions. Unfortunately the bar & terrace area was taken over by a golf presentation so a little disappointing as very limited free seating & early closing for bar & food provision. Huge stain on the bedroom carpet, bathroom door hard to close & a very noisy toilet seat! Plenty of parking & a quiet night’s sleep. It was close to our planned event but wouldn’t stay again.”

“The grounds and the old manor hall are beautiful lots of wildlife and birds. The spa / leisure centre is also very good but is ran by a seperate company to the main hotel which why it might explain it is better ran than the main hotel. We enjoyed our stay and the room (double suite in main hall building ) was good and spacious including a/c. A few things lacking ... service can be slow at the bar, some friends tried to get flowers out in our room and hotel was very unhelpful. The rooms in the...

“아이들과 고풍스런 곳에서 잘 쉬다 왔네요. 런던에서 렌트로 가서 운전이 신경쓰이긴 했으나, 숙소는 좋았습니다.”

“I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm.”