Find Resorts & Hotels with Spas in Billesley

"Rooms clean , bed was uncomfortable, needs new beds and a lick of paint "

"Overall very good, room was quiet as on a separate corridor which was good. Briefly used the pool but the hot tub was emptied for cleaning"

"The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience."

"Location is premium! Very close to the train station in town, and has many large shopping malls around that area. Chinatown is just across the street that has lots of good restaurants! Unfortunately, all restaurants in the mall close early! The property is old, but well-maintained and clean. Wi-Fi speed is slow!"

"Not good. Wouldn’t amend my booking that was done wrong, then the woman spoke so loud and gave us a useless room. Left after 2 hours. Lifts don’t work well. Shambles. "

"Stayed in barn room. Corridors smelt heavily of damp. Room was clean but well worn with stains on carpet and drawers that didn’t stay closed. Limited hanging storage. Nice grounds and spa good. Very friendly and helpful staff. However, waited over an hour for dinner order to arrive in the restaurant. Also, breakfast buffet needs replenishing/monitoring more frequently. Plus toaster needs replacing as unsafe. Good location."

"Room had an ensuite which did not have a door and was open to the bedroom, therefore the shower was at the head of the bed and worse still the toilet was just in one corner of the room. Went to reception and was told that was what I had booked and therefore there was nothing that they would do about it as I booked via Expedia and not directly with themselves. I won't be using Hilton again!!"

"Spa (hot tub specifically) and gym indicated as part of the hotel, ie, not an extra fee. Chargeable amenities are always stated. This was not. And they wanted £15 lee person. Hotel admitted it was a mistake on Expedia however did not honour entry and said that "the spa is also not advertised as being free". They also state that the carpark is £18 for 24hours. It was £25. We picked this hotel based on the spa being part of it. "

"Don’t come if you’re a family. Came last night and the restaurant doesn’t cater for children. Paid for a meal which my daughter couldn’t eat as it was over seasoned for adults then got asked for a tip. Then left our swimming stuff in the room by mistake came back to collect but as ‘after three’ apparently no one in the hotel can access the area or tell me if it’s been found. Poor communication and no attempt to assist from the staff. Be aware the pool and spa are extra with limited access time for children. Clearly focused on trying to be a ‘boutique’ Spa hotel and is in no way family focused. "