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Sheraton New Caledonia Deva Spa & Golf Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Sheraton New Caledonia Deva Spa & Golf Resort

Experience the open atmosphere of this spacious interior, featuring a central reception desk and comfortable seating areas.
Relax in a warm and inviting space with sofas, armchairs, and round tables.
Overlooking a tranquil marine environment with shallow waters and coral formations.
Relax by the serene pool surrounded by lush greenery and lounge chairs.
Cozy space with a vaulted ceiling, plush sofa, and ornate floor lamp.

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Housekeeping
The current price is ₩187,115
₩198,342 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

7.6 out of 10
Good
(4 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 43 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Non Smoking, Garden View (Balcony)

Exterior

Bungalow, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Twin Beds, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bungalow, 1 King Bed, Non Smoking (Balcony)

View from property

Bungalow, 1 King Bed, Non Smoking (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Lobby lounge, ocean views, open daily

Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 66 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 3 Bedrooms, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 128 sq m
  • Golf view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Lobby lounge, ocean views, open daily

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 93 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Lot 33 Domaine de Dév, Route de Poé B.P. 50, Bourail, 98870

What's nearby

  • Poé Beach - 7 min drive - 1.9 km
  • Domaine de Deva - 7 min drive - 5.1 km
  • Roche Percee Beach - 16 min drive - 14.1 km
  • Plage de La Baie des Tortues - 16 min drive - 14.1 km
  • Musee de Bourail - 24 min drive - 23.9 km

Getting around

  • Noumea (NOU-Tontouta Intl.) - 126 min drive

Restaurants

  • ‪Le Rêve de Némo - ‬13 min drive
  • ‪Reef @Sheraton Deva Resort & Spa - ‬10 min walk
  • ‪Creek Bar @ Sheraton Deva - ‬10 min walk

About this property

Sheraton New Caledonia Deva Spa & Golf Resort

Luxury hotel near Domaine de Deva
Located close to Poé Beach, Sheraton New Caledonia Deva Spa & Golf Resort provides a golf course, a grocery/convenience store, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a body scrub, a deep-tissue massage, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Enjoy the 24-hour gym, as well as activities like kayaking, beach volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Multilingual staff, a computer station, and a TV in the lobby
Room features
All 176 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, deep soaking tubs, and free toiletries
  • LCD TVs with cable channels
  • Decks/patios, LED light bulbs, and coffee/tea makers

Languages

English, French, Japanese

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: XPF 3,100 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Creek Bar
  • Le Reef
  • Sand Beach Grill

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Beach volleyball
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Helicopter/airplane tours
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Snorkeling
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,972 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a provincial park
  • In the mountains
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately XPF 3100 per person
  • Airport shuttle fee: XPF 6700 per person (one-way)
  • Airport shuttle fee per child: XPF 3350.00 (one-way), (from 3 to 16 years old)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: XPF 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Deva New Caledonia
Deva Resort
New Caledonia Sheraton
Sheraton Deva
Sheraton New Caledonia
Sheraton New Caledonia Deva
Sheraton New Caledonia Deva Bourail
Sheraton New Caledonia Deva Resort
Sheraton New Caledonia Deva Resort Bourail
Sheraton New Caledonia Deva Resort And Spa Bourail
Sheraton New Caledonia Deva Spa Resort Bourail
Sheraton New Caledonia Deva Spa Resort
Sheraton New Caledonia Deva Spa Bourail
Sheraton New Caledonia Deva Spa
Sheraton New Caledonia Deva Resort Spa
Sheraton New Caledonia Deva Spa Golf Resort
Sheraton New Caledonia va Spa
Sheraton New Caledonia Deva Spa & Golf Resort Bourail
Sheraton Caledonia va Resort
Sheraton New Caledonia Deva &
Sheraton New Caledonia Deva Spa & Golf Resort Hotel
Sheraton New Caledonia Deva Spa & Golf Resort Bourail
Sheraton New Caledonia Deva Spa & Golf Resort Hotel Bourail

Frequently asked questions

Does Sheraton New Caledonia Deva Spa & Golf Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton New Caledonia Deva Spa & Golf Resort?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Sheraton New Caledonia Deva Spa & Golf Resort on Aug 3, 2025 start from ₩187,115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton New Caledonia Deva Spa & Golf Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton New Caledonia Deva Spa & Golf Resort?

Self parking is free at this property.

What time is check-in at Sheraton New Caledonia Deva Spa & Golf Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton New Caledonia Deva Spa & Golf Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sheraton New Caledonia Deva Spa & Golf Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of XPF 6700 per person applies.

Where is Sheraton New Caledonia Deva Spa & Golf Resort located?

Located in Bourail, this beachfront hotel is in a provincial park, 2.9 mi (4.6 km) from Domaine de Deva, and within 9 mi (15 km) of Poé Beach and Plage de La Baie des Tortues. Roche Percee Beach and Musee de Bourail are also within 12 mi (20 km).

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Sheraton New Caledonia Deva Spa & Golf Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 514 reviews
Rating 8 - Good. 211 out of 514 reviews
Rating 6 - Okay. 69 out of 514 reviews
Rating 4 - Poor. 27 out of 514 reviews
Rating 2 - Terrible. 8 out of 514 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay at beautiful location
Stayed 3 nights in Jun 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further
Stayed 2 nights in Apr 2023

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were amazing in very very tough conditions.
Stayed 3 nights in May 2024

6/10 Okay

Nila

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buildings and rooms were beautiful. Food was excellent.

10/10 Excellent

Danielle Kate

Liked: Amenities
We loved our stay, such a beautifully designed bungalow right near the gorgeous beach! Highly recommend spending a peaceful time at this beautiful resort and take advantage of the nearby hikes in the mountains and long walks on the beach. A must is the glass bottom boat nearby to see the sea turtles and a flight over the barrier reef.
Stayed 7 nights in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and peaceful. Easy access to Deva park, perfect for people loving hiking, horse riding, biking and access to the beach and golf. Stunning property replicating traditional architecture. Great staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a couples break. Beautiful quiet beach and pool area. Clean and picturesque. Great breakfast buffet and good restaurant with fresh fish served. An all round easy going resort, off the beaten track a bit and ideal for a quiet getaway. I recommend staying in one of the bungalows at the edge of the resort for added quietness. We will definitely stay here again.
Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Stayed 3 nights in Aug 2023

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
Property is clean and pleasant but it’s not your usual 5 star standard.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The setting was lovely, people friendly and accommodating. Information in English was limited so you need to ask about activities etc. The property was tired in places.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.
Stayed 3 nights in Dec 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.
Stayed 1 night in May 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in New Caledonia. All of the ataff were helpful and friendly. We stayed in the garden bungalow and it had all the amenities you would want including perfect temperature control. Very close to the beach front although due to large amount of sea grass in that area is not great for ocean swimming however the pool is stunning and you can hire kyaks to go out on the water. Great buffet breakfast, would recommend. If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. Would recommend the glass bottom boat tour! A highlight of our trip.
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Such good potential.

We had a lovely stay, the room was gorgeous. A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving. We also paid a lot for a themed buffet- the food was average and rather tasteless. Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.
Stayed 3 nights in Dec 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax. The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition. Overall we had a great time and loved the private beach the property sits on.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.
Stayed 4 nights in Jul 2023

8/10 Good

Logan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I thoroughly enjoyed my stay. The food, breakfast, bar and dinners and outdoor restaurant were great. The girls cleaning the rooms were very very polite and lovely in fact all staff including grounds were very friendly. There is a massive communication gap at the front desk. There is definitely a language barrier, so I'm suggesting that you have a fluent English speaking person at the desk. Juliette was excellent but was not always available. Bookings for tours were mixed up, arriving to find we were not actually book on excursions, but this was through the tour group not front desk. All in all I did really enjoy my stay.

6/10 Okay

Jubin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Avoid saturday nights !

Confort was on top, but the hotel was full, and they did not know how to manage it. We have waited 45 min for a cocktail, we'cancelled it because we booked at the restaurant. But.. We had to wait again to go inside and eat. We did not have any glass, s9 we did not drink, and NO ONE came to ask if we wanted smth. I came once on week day it was quiet and it was perfect. I'm disppointed for the price we paid, that's insane (the buffet at 60 usd pp !!)
Stayed 1 night in Mar 2023

8/10 Good

Bevan

Liked: Staff & service, property conditions & facilities, room comfort

A wonderful unwind and getaway!! BYO breakfast.

We had an incredibly relaxing time here. PLUSes: I absolutely love the reception area, and pool and surrounds. Cocktails brought to the poolside. Lunch! Especially the steak and the shrimps on a skewer with the side choice of roasted pineapple. Just 10!! Bungalow, and the deck and deck furniture on it. Being able to hire bikes. The poolside design and appearance, in all respects, are absolutely lovely and photogenic. MINUSes: Croissants: the most miserable ones I’ve ever found, consistently with uncooked dough in the middle. Midgies always flying over the fruit at breakfast. Breakfast, somewhat blah and remember the price is around NZ$500 a night (all day long a five star price) so food should be better. Having to chase people to get poolside drink delivery. Dirty wooden floors in indoor bar area. Need deep cleaning. Broken bits on outsides of some bungalows. Shabby golf carts (used for first trip to bungalows with bags). The property is really really good but a few aspects as above need a very good refurb. Being unable to turn off a number of lights in our bungalow (room 2) which seemed to be down to a dodgy light switch. All night on.
Stayed 3 nights in May 2023

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st review in 7 years…. I have experienced long & multiple stays in the following gems : Park Hyatt Sydney, Bulgari Resort Bali, Double Six Seminyak, Fullerton Singapore, Dolder Grand Zurich, Kempinski Geneva, Unique Sao Paulo & Unique Garden Maipora, Emiliano Sao Paulo… After experiencing the above, every “Corporate Hotel” is just ….. you know….so I shifted to Airbnb : cost efficient couldn’t feel like a “room number” anymore. Airbnb are not that common in New-Caledonia so I booked 1 night in the Sheraton Deva just expecting a decent bed & a Balcony ……….. I found my new “Happy Place”… no jokes !! Location : great Standards : what you can expect for a 5* hotel What’s the “Plus” ??? : - Reception, Service, Kitchen, HK, Pool….. Sheraton Deva staff & management are just the greatest bunch of passionate people I’ve net in 1 location. I’ve connected with more team members in Deva in 3 nights than in the 100 hotel I stayed in before Covid over a 25 years career. Smiles, conversations, sharing stories, feeling like you belong……. It changes everything To you International Travellers out there, you know exactly what I mean Try it, you will fall in love with the people & the location PS : This is not a 2’ room service delivery, this is a place to relax & break free from the ususal rattle & Hum. Welcome in your home away from home 
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Meh

From the moment we arrived, unfortunately the service was not superb. We arrived later at night and were handed a terrible map and informed there was no room service. I was able to work out on my own that there was indeed take away options available and a shuttle to your room. That first impression really was the tone for the rest of the trip. We moved from our standard room to a suite as the room was not up to par. Not reflecting as per the images provided nor a reflection of the price paid. The suite however was very nice. The location is amazing although extremly isolated so if you do go i would recommend getting a hire car. The activities around are based around water, but do you own research and bookings. If you are after sensational food and service this isnt the location for you. You get far more bank for your buck going to Thailand and they seem to want to accomodate and create a lasting experience far more. Also the kids club we found out has been closed for three years due to carona even though images indicate there being a kids club available and was a huge part of us selecting this location. The staff mostly stood around talking and little requests like water were an inconvenience. Positives were the golf, pool and beautiful location. Its a real shame that they cant seem to orgainise themselves as the hotel has the ability to be great if they could find staff that cared.
Stayed 1 night in Jan 2023

4/10 Poor

Thomas

Stayed 1 night in May 2025