Dear Hailey , Thank you for taking the time to share your feedback with us.We sincerely apologize for the experience you encountered during your recent stay at our hotel. We understand the importance of providing a comfortable and welcoming environment for all our guests, and it is disheartening to learn that your experience fell short of expectations.After investigating the incident further, we discovered that there was a disturbance caused by your partner's behavior in the lobby, which included the use of aggressive language and disruptive actions. In accordance with our hotel policies and to ensure the safety and comfort of all our guests, we had to intervene and request that your partner leave the premises.Please accept our apologies for any inconvenience or discomfort this may have caused you. It is always our priority to maintain a peaceful and respectful atmosphere for all our guests.If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly.