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윈덤 그랜드 칸쿤 올 인클루시브 리조트 & 빌라 여행 후기

4 out of 5
윈덤 그랜드 칸쿤 올 인클루시브 리조트 & 빌라
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 2829개 이용 후기 중 1418개" "
평점 8 - 좋아요. 2829개 이용 후기 중 732개" "
평점 6 - 괜찮아요. 2829개 이용 후기 중 344개" "
평점 4 - 별로예요. 2829개 이용 후기 중 183개" "
평점 2 - 너무 별로예요. 2829개 이용 후기 중 152개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Nata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean beach, nice stuff, tasty food
2024년 5월에 8박 숙박함

10/10 - 훌륭해요

Fiorella 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Ruaa

Hotel so far not bad, it’s for alder groups. Young people shouldn’t rent here. No night activities/ music or fun stuff to do for young groups. Mix drinks /alcohol 0/10 maybe You should do straight liquor instead of any mix drinks. Now we come to the worst thing in this hotel !!! THE FOOD!! Omg you’re in Mexico and nothing I mean nothing had taste. Literally we ate out for three days, the All Inclusive deal is not worth it here.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Ma Jinky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

4/10 - 별로예요

HECTOR

별로예요: 직원 및 서비스
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

Steven 님, Albany

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Most of the staff was very nice and professional but it was a few rude ones. I had a few problems with my room but they did come right away and fixed a couple of issues. WiFi service not great. The food could be better and the selection of food. Me and my family made the best out of our stay we still enjoyed ourselves.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

ANGIE

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Shujauddin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had alot of activities going on and special kids club. no shortage of sitting lots of Cabana and easy chairs
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

ALAIN j 님, north las vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff.great resort.amazing experience.
2024년 5월에 6박 숙박함

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor all inclusive service They wont serve unless you got a table and most of them got a bad attitude or simple wont respond you.
2024년 5월에 2박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Please accept our most sincere apologies. Thank you for taking the time to write to us about your experience, this helps us improve and provide better service. We hope you had a comfortable return home.

8/10 - 좋아요

Fawn Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Miguel Marte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing everything fine
2024년 5월에 2박 숙박함

8/10 - 좋아요

Sau Ching Yuki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So far so good, they tried to make difference in buffet, Mexican food is nice, but still not so much choice. Italian restaurant is nice. But you must make reservations for dinner, they don’t accept any walk in, even they have seats. House keeping come only the day before check out, even we didn’t agree with the policy of clean every 2 days. But, when I report to them missing house keeping service, appreciate they bring the towels in short. Kids club and pool is small, but enough for 3 year old kids, and good apart from the main pool. Not enough beach seat and umbrella in the main poolside or beach ( or you need to tips for the staff to open an umbrella for you in the beach). Hotel is generous to let you use the restaurants and facilities until 2pm after check out. Good for waiting for the evening flight
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
We really appreciate your comments, thank you for taking the time to write to us. This helps us continue to improve and we hope that you can give us the opportunity to serve you better on your next visit. We hope you had a happy return home.

4/10 - 별로예요

Avion

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sub par experience. This was our 2nd visit. The first room we were placed in which according to the guy at the front desk was an upgrade, room 1743 was so filthy. There was hair all over, the sheets the dusty carpet. All surfaces, table, etc was messy. I had to demand to be moved. We were then changed to another room by Maria, who ensured she checked the room prior to us moving. We were moved to room 1650. It was a better option compared to the first room we were placed in. Still noted hairs all over some of the pillows. La paloma's food was sub par the first night of our stay. Favorite dining experience was amazing at La vista! Their food was immaculate, and awesome customer service. Needless to stay i left the resort being sick from the dust and allergens in the room. I will not be back. Wyndham just lost another customer.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Karen Nohemy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

tamara m 님, stoughton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool
2024년 5월에 3박 숙박함

8/10 - 좋아요

Jameson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 7박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

Ulyana V 님, KELLER

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very average Cancun hotel. We enjoyed the beach and the pool area. There are several restaurants in the hotel, but all of them require a reservation for dinner. If you enjoy live music and entertainment, this hotel has very limited options.
2024년 4월에 7박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

lirije

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Likes: Property looks as shown in pictures. Room was pretty. Balcony view of ocean was nice. Distance to "Down town" was good. They held activities here and there which broke up the monotony of the day. Staff available to help book adventures but they could have prepared us better for some outings. Dislikes: Food was mediocre as is in most of these resorts. Alcohol was trash as is the case in most resorts. Charging any amount of money, even $5, for room service is garbage. Charging $24 for sun screen in their general store is atrocious. Having a staff grab you after a long flight to coerce you into a time share trip during your stay etc is THE most annoying thing for someone on vacation. Their pushy and its not cute.
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
We sincerely apologize for any inconvenience you may have had. We really appreciate your feedback and thank you for taking the time to write to us. This helps us continue to improve and we hope you can give us the opportunity to serve you better on your next visit. We hope you had a happy return home.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Vyacheslav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 6박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Ediesky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay on vacation
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second time staying here, and for a reason! This hotel is truly a vacation! The staff is wonderful, the dining options are great, the sushi bar is incredible, the ocean view is beautiful, and we had no trouble getting Palapas with plenty of shade with chairs on the beach; totally included for no extra charge. The drinks are yummy, loved that Corona was on draft! Again, the staff is just incredible and make the stay truly so enjoyable. Will always stay here on our trips to Cancun!
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much! We really appreciate your feedback and thank you for taking the time to write to us. This helps us continue to improve and we hope you had a happy return home, see you soon!

2/10 - 너무 별로예요

Zissy L

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AC wasn’t working even tho we called 3 times to come fix it and they never came they stole my cell Phone and other belongings do not stay here
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Please accept our most sincere apologies. Thank you for taking the time to write to us about your experience, this helps us improve and provide better service. We hope you had a comfortable return home.

10/10 - 훌륭해요

Kiara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i loved this resort.
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

Eman 님, cypress

가족 여행
좋아요: 청결 상태, 직원 및 서비스
People and room were amazing
2024년 5월에 7박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Teodora Reyes

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place with lots of food choices. Our room is very nice with a view facing the pool and ocean.
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

Sameer 님, Bothell

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great buffet and food stalls in all inclusive hotel. Great stay for family with kids. Many pools, and drinks available close to ocean too. Room were cleaned properly daily.
2024년 3월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Desiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous place
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Vikas

2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

DIANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All around great property!!
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

8/10 - 좋아요

Robin

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shows every evening. Sushi bar by the ocean. Hot tub with a swim up bar right on the beach. They also have a great workout room with a spa.
2024년 5월에 6박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태
The ice cream was a problem every day , no ice cream until 1 pm and just in the little cafeteria, restaurant no ice cream , the food in the buffet bar always could , I imagine the heat for the keep food hot on the bar Doesnt work
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
We sincerely apologize for the inconvenience. We really appreciate your comments and thank you for taking the time to write to us. This helps us continue to improve and we hope that you can give us the opportunity to serve you better on your next visit. We hope you had a happy return home.

10/10 - 훌륭해요

Roberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful, as it is the service. We found no hidden catches and had a great time.
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Thelma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much, it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Javier

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Todo excelente
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Muchas gracias por sus comentarios y valoración! Ha sido un placer servirles. Esperemos volver a verlos pronto y que hayan tenido un feliz retorno a casa.

4/10 - 별로예요

Khalilullah

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very limited options here and they prioritize people who rent the beds over you, saw people in the beds order a snack and it was fine but if you aren’t in a bed don’t expect to order a small snack to your chair outside. Food was meh. Had to wait 1 hour for my food at da vinci and they weren’t busy. A lot of “Coco Bongo” sales people walking around and I don’t think they understand what no means.
2024년 5월에 5박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
We sincerely apologize for the inconvenience. We really appreciate your comments and thank you for taking the time to write to us. This helps us continue to improve and we hope that you can give us the opportunity to serve you better on your next visit. We hope you had a happy return home.

10/10 - 훌륭해요

Robin Rena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So we were celebrating our honeymoon so it was beautiful view and friendly workers. Gave us activitys. that was exciting and amazing good deal to. The ride from airport to get to hotel wasn't good at all. The rental fell through so we waited a hour to find a way to hotel . Out plan ride home was upsetting but they did reassign us which was reassuring. Do to us never travel out of the state I was upset crying ready to see my kids.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Juanita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay , food is great, staff was nice and respectful
2024년 4월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Jose

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was incredible
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments, we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

10/10 - 훌륭해요

Mizuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had really fun here! Actually this was the first time to come resort place for us but we really glad to stay here! Everyone is so nice, we were able to choose food from various restaurants, the bartender was also amazing. I strongly recommend you to come here for your vacation! You’ll have so much fun and I’ll definitely come back here!
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Nestor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpia y en general buen servicio
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments, we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

10/10 - 훌륭해요

Leandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio y muy sabrosa toda la comida
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments! we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

10/10 - 훌륭해요

Leandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La comida deliciosa y el servicio increíble solo les falta agregar mas acceso a desabilitados pues las rampas estan todas muy pesadas en subidas y bajadas, de ahi todo me encanto volveria al mismo lugar
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments, we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

10/10 - 훌륭해요

Amauris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food and facilities.
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Sergii

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 stars Like
2024년 4월에 8박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 23일
Thank you very much for your comments! it has been a pleasure to receive you at Wyndham Grand Cancún All Inclusive Resort & Villas. We hope you had a happy return home.

10/10 - 훌륭해요

Lea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recently stayed here with my boyfriend. Front desk and wait staff all spoke English. Security is tight when arriving on the premises, security verifies your reservation before allowing you on site. Several pools (family and adult pools), private beach with security presence protecting patrons and keeping uninvited guests out. Our bellman Carlos was pleasant and attentive. We were given the wrong room keys but he helped us correcting the issue and getting us in the correct room. There were several restaurants to eat at. Lunch time sushi was delicious, Enrique and Miguel were hard at work keeping up with the demand and still had great customer service. We enjoyed the breakfast buffet at La Vista, less people. My boyfriend enjoyed the Brazilian Steakhouse. I did go to the spa for a massage, my masseuse Valarie was skilled and professional. My boyfriend enjoyed playing volleyball at the pool with other guests and entertainment staff. Overall great stay.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments! we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

10/10 - 훌륭해요

Victor Julio Martinez del 님, MIAMI

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the pool staf, Luis, Jesus, paola and the rest 💪 those guys are amaizing...
2024년 5월에 3박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Thank you very much for your comments! we are very happy that you had a happy vacation with us. It has been a pleasure serving you.

4/10 - 별로예요

Nadine

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
this was by far the most expensive worst vacation I’ve experienced. this place is far from a “resort” more like an episode of survivor. My room was half way clean. 4 days there and experienced: no running water, no i fridge didn’t work, no restocking of water, no toilet paper and no working cable. customer service is not a priority. staff around the pool were helpful. other than that, travelers are on their own. never again will I ever consider this “resort” as an option for a vacation. LOUSY experience.
2024년 5월에 4박 숙박함
답변 제공: Wyndham Grand Cancún 님, 2024년 5월 24일
Please accept our most sincere apologies. Thank you for taking the time to write to us about your experience, this helps us improve and provide better service. We hope you had a comfortable return home.