Cancun South, Cancun hotel rooms at the Excellence Resorts

"Great for party"

"Everything was great except when you check in, they will offer you A few free services but the representative there did not tell us that we have a presentation for 90 minutes the next day to have a day pass for free. Would be more professional if they let their guest know about the 90 minutes presentation before. "

"Very private great for couples "

"N/A"

"It would be preferrered to have better AC/ventilation through the common areas. Overall, very good resort with great service and entertainment. "

"This resort is beautiful .. with decent options of restaurant"

"We picked this hotel for my son’s 7th birthday. Please note It is definitely a family hotel, I would not recommend for adults only if you are looking to avoid kids. We had a wonderful experience. I had coordinated a birthday package, and was ready in the room upon check in. The communication with the concierge was great. We even received a room upgrade which it seemed we were on the water. The view was outstanding. This made a huge difference for our stay. I can say the check in was a bit messy, but we didn’t care, the staff were very attentive while waiting. The italian restaurant was our favorite and the entertainment was nonstop during the day and night with different activities and events. It is relatively a small hotel but no way to get bored. They have a small water park only for kids, parents are not allowed in the slides. The chairs around the pool are limited but you can always find a space or ask the staff for help. Big thanks to Mario from The front desk, Coral from the concierge, and Richie for making a big difference same for the kind bartender in the lobby bar. "

"Went here with three kids and just have to say it is great. Food is good, there are different options available for dinner and lunch buffet always had different options. My kids loved the piña coladas poolside."

"Great hotel"