Find hotels near Carson Valley Golf Course, Gardnerville from ₩137,728

"CVI is clean and the staff are very friendly. The restaurants in the Inn are exceptional. The casino located on the first floor was clean and wasn't very smoke filled. We have stayed there twice now and loved each visit. "

"Didn’t like the housekeeping and front desk support. Stayed there for 2 nights and when entered inside found the floor having leftover stuffs and uncleaned entire apartment floor. They also had left one hoodie in the kitchen counter. When called after checkin the hotel room, they said they can’t send housekeeping service because it was late at night around 11am which I understand but they didn’t help in getting that cleaned throughout our stay for 2 nights. Even the person came and verified that night that the floor was not cleaned and had dirt and leftover stuffs from last customers and said someone can help clean it next day. Next day I called 2 times and texted also the front desk people 2 times. They said someone will come and clean but nobody showed up. Extremely unprofessional and unhygienic property to stay the least. Never considering this property again and it’s hurting brand name of Holiday Inn. "

"Staff was very accommodating and glad to do anything to help."

"Yes "

"Room was insanely dirty had cobwebs in the bathroom and a/c areas floor was so dirty had to put on my shoes on to walk around , staff was pretty nice , sheets were dirty just all around dirty. "

"There are absolutely no ADA devices like hand rails next to any shower, tub or toilet as required by law. There are no non slip shower or tub floors (or stickers that accomplish the same thing), the toilets are so low that I honestly think you bought them on sale at a preschool closure. The hand rails into the spas were loose and swung around when you gripped them. There were broken and missing tiles surrounding the pool and spas that were a hazard. None of the piping hot water outlets into the pool or spas are marked or painted. They blend in totally as they’re the same color as the walls. We literally watched a three year old child receive second degree burns when he inadvertently waded by one of them. He screamed for twenty minutes and the staff were like “oh well, it’s a hot spring!” This was ridiculous! Dinner was excellent, but a 3 1/2 hour ordeal. The dining room was overbooked, there were only 2 servers working the floor, and we waited 20 minutes for every request: drink menu after we were seated…water refill…ordering…desert…waiting for our check…it was INTERMINABLE!! In addition, there was a very large party that was allowed to drunkenly sing throughout their dinner while staff did nothing to shut them up. Despite the cleanliness , the friendliness of staff and the gorgeous views, there is a definite sense of neglect and lack of consideration by management and/or owners for their customers safety and well being. I’ll NEVER stay here again. "

"Clean but old"

"Property said they couldn't find the reservation. They gave us a room and said they would research it, and now are saying they are going to charge us the walk-in rate. Also, I was charged an international transaction fee for a domestic property reservation."