โI stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
โThe management team was awesome, the AC didnโt work in the main room on the first night but Ms Vicki made sure that I didnโt go a second night without it.โ
โThe owner Suzanne is very personable & welcoming. She lives on the property & the apt is at the lower level with an independent entrance. The space is nicely done & a practical kitchen, & seating area. She had some supplies in the kitchen which were very thoughtful -esp if you are on the road eg milk, cereal, sugar, salt etc
The grounds are quite lovely - a nice garden with flowers, ferns, Orchids & tropical fruit trees,
You are free to walk around & help yourself to fruit if u want to. The...
โHotel is clean and comfortable. The staff is helpful and understanding. Food was delicious for breakfast and dinner. Pool was clean and warm. I loved our room, it was very spacious and clean. Definitely recommend โ
โFirst time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year.โ
โIt's not a hotel. It's not a apartment, either.
It is a huge mansion.
It's very clean and comfortable inside the house. However, if you don't have a car, if you don't have any plan to rent a car, if you expect hotel service including breakfast or any other thing, I strongly recommend not to take this Casa Tianna.
By the way, people are nice. I deserve them.โ
โThe apartment was clean to the point of sterile. The manager was punctual, polite and a professional. The apartment was close to where I needed to be and the security guard was pretty helpful in helping us to find local places to eat. Good experience. First time in Kingstonโ
โCentral, very clean and just like the photos. We had a little issue with the guard not letting in a guest because he refused to turn down the loud music but other than that it was very good staying at the apartment cannot blame the guard either.โ
โThis is a great place for anyone who likes their privacy. They have all of the amenities and the apartment was is in a nice community. Highly recommended!โ
