โService is very good, Very friendly staff. But you can hardly leave the hotel in the evening or in the early morning w/o shuttle service (locates at very end of the village).โ
โTravelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet,...
"Best place in Zermatt !!
Very close to train station, excellent breakfast.
Reasonable price.
But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel."
"โThere was a serious sewer smell in the hotel room. The smell came from an issue with the pipe connected to the sink inside the room. A towel had already been placed under the sink, indicating that the hotel was aware of the problem, but they didnโt offer a room change because there were no available double rooms.โ"
"no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it. "
