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Four Points by Sheraton Charleston

3.0 star property
Travelers can relax in the indoor pool or sample American dishes at this Charleston hotel where the staff's helpfulness consistently impresses guests

Choose dates to view prices

Four Points by Sheraton Charleston, in the heart of the city, offers a peaceful retreat with an indoor pool and garden. Guests can dine at Recovery Sports Grill for American cuisine, stay connected with in-room WiFi, and use the on-site gym and business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩188,430
₩212,926 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Charleston have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Four Points by Sheraton Charleston?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Charleston on May 25, 2026 start from ₩188,430, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Charleston pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 15.00 per night.

What time is check-in at Four Points by Sheraton Charleston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Four Points by Sheraton Charleston?

Check-out is at noon.

Does Four Points by Sheraton Charleston provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Four Points by Sheraton Charleston located?

Located in Downtown Charleston, this hotel is steps from Haddad Riverfront Park, Heritage Towers, and Charleston Stage Company. The Art Emporium and Callen McJunkin Gallery are also within 10 minutes. Charleston Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

Reviews

Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities
The room was great. Most of all the staff there is excellent!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Charleston, WV. Nice view of river and cityscape. Helpful staff, nice bar. Connected to Recovery Bar & Grille as another option.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Our room was clean with a nice view of the city. Breakfast was a little undesirable ,but it makes up for it with the sports bar attached to the hotel. It had great food and drinks.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and helpful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to restaurants, shopping, river walk, and more
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
The staff was super friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Phillip

Very nice staff and the room was very clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant view of the river. Nice restaurants.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

valerie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fresh, clean and comfortable. Staff was friendly. Ordered food from hotel restaurant, it took forever and was cold we we got it.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Livier

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, staff super nice
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was nice, garage was convenient. We had a room across the river which was nice. My girl liked the tub, bed was nice with good pillows. Was a nice stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for an event. This hotel was convenient and clean. I would stay there again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Welcoming service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. Lovely staff, decent restaurant, very good breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Charleston!

Beautiful hotel! Very clean!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Layla

Disliked: Property conditions & facilities
The hotel needs major updates. My room felt a bit musty. A few of the machines in the gym were out of order as well. It was honestly just okay. The location is excellent, which is why I chose the hotel, however the newly constructed hotels in the valley / outside of downtown might be a little nicer.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jennifer Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean room. The bed could have been more comfortable- but the staff was very helpful and friendly!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Deanna

Liked: Cleanliness, staff & service, amenities
We did not have breakfast with our room. The staff was amazing! The room was very clean! My complaint is you reserve a suite. Our family was meeting in the middle from NC and Ohio. One nephew works for Residence Inn so we have stayed there often. I was shocked when we got to the suite with the kitchen -no dishsoap no dishtowels not a cup not a spoon nothing! In the kitchen. Very disappointing!! You need to step it up! If you advertise a kitchen it should have much needed items!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Clean room with a beautiful view. Staff was so nice. Definitely will be back.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Aimee

Great location and easy parking. Hotel is a little dated and the walls are paper thin. Could hear everything in halls and outside. Toilet kept making this loud running sound every few min which got super annoying. Comfortable bed and everything I needed though.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, in the heart of downtown, really convenient on-site parking. No-fuss, no-frills. Enjoyed my night’s sleep!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has became a favorite place to stay for me and my children! We have stayed several times and we enjoy this hotel! It's clean, comfortable and quiet!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean room and friendly service
Stayed 1 night in Jan 2025