“Staff were all very friendly and welcoming. There was a glitch in the admin system which meant it thought I hadn't paid, paid again and then got to room, checked and went back to rectify and said it could take up to 6 days to refund. The room was boiling even though there was a fan in the room, they had no extra fans to help with the warmth which was nearly unbearable on day 1. The room was for 3 people but only set up for 2. You can see the effort they are putting into the hotel and they're...
“Staff were all very friendly and welcoming. There was a glitch in the admin system which meant it thought I hadn't paid, paid again and then got to room, checked and went back to rectify and said it could take up to 6 days to refund. The room was boiling even though there was a fan in the room, they had no extra fans to help with the warmth which was nearly unbearable on day 1. The room was for 3 people but only set up for 2. You can see the effort they are putting into the hotel and they're...
Shirley