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The Hotel Chester

5.0 star property
Luxury hotel in Chester with a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Hotel Chester

The Tree House | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle
Exterior
Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi
The Tree House | Living area | 32-inch Smart TV with digital channels, TV
Flamingo | Bathroom | Designer toiletries, hair dryer, towels, soap

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
The price is ₩241,572
₩241,572 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Flamingo

Flamingo | Select Comfort beds, minibar, iron/ironing board, free WiFi

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Money Penny | Select Comfort beds, minibar, iron/ironing board, free WiFi

Money Penny

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Secret Garden

Secret Garden | Select Comfort beds, minibar, iron/ironing board, free WiFi

Secret Garden

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Elegance | Select Comfort beds, minibar, iron/ironing board, free WiFi

Elegance

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Tree House

The Tree House | Living area | 32-inch Smart TV with digital channels, TV

The Tree House

Highlights

Separate dining area
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
2 bedrooms
  • 58 sq m
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Designer toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald

Emerald | Select Comfort beds, minibar, iron/ironing board, free WiFi

Emerald

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hair dryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Bouquet | Select Comfort beds, minibar, iron/ironing board, free WiFi

Bouquet

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hair dryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1762

1762 | Living area | 32-inch Smart TV with digital channels, TV

1762

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Ralph | Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Knightsbridge

Knightsbridge | Select Comfort beds, minibar, iron/ironing board, free WiFi

Knightsbridge

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hair dryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Zoo

Zoo | Living area | 32-inch Smart TV with digital channels, TV

Zoo

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Safari | Select Comfort beds, minibar, iron/ironing board, free WiFi

Safari

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Chester, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.6 out of 10, Exceptional, (1001)
The price is ₩130,585
₩156,703 total
includes taxes & fees
Sep 29 - Sep 30
Hotel Indigo Chester, an IHG Hotel

About the neighborhood

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Chester Cathedral - 7 min walk
  • Chester City Walls - 11 min walk
  • Chester Racecourse - 12 min walk
  • University of Chester - 18 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 15 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪Piccolino - Chester - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Opera Grill - ‬2 min walk
  • ‪Popcorn - ‬2 min walk
  • ‪Bridge Street Coffee - ‬4 min walk

About this property

The Hotel Chester

Luxury hotel in the city center
Close to Chester City Walls and Chester Racecourse, The Hotel Chester provides amenities like a fireplace in the lobby. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Express check-out, a 24-hour front desk, and concierge services
  • Luggage storage and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Hotel Chester feature comforts such as free WiFi and minibars.
More amenities include:
  • Heating and portable fans
  • Designer toiletries and hair dryers
  • 32-inch Smart TVs with digital channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Italian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay, plus a deposit of GBP 1 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 00000000

We should mention

This property does not have elevators

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Is The Hotel Chester pet-friendly?

Yes, The Hotel Chester allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of GBP 1 per stay and a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Hotel Chester?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at The Hotel Chester on Oct 6, 2024 start from ₩241,572, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Chester?

This property doesn't offer parking.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chester?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.

Where is The Hotel Chester located?

Located in the heart of Chester, this luxury hotel is within a 15-minute walk of Newgate, Chester City Walls, and Chester Racecourse. Chester Roman Gardens and Roman Amphitheatre are just steps away. Chester Station is 15 minutes by foot.

The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 185 reviews" "
Rating 8 - Good. 19 out of 185 reviews" "
Rating 6 - Okay. 6 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 1 out of 185 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stayed in a suite which had everything we needed
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Chester
On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

JAMIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fairly disappointing
I booked for a night away to celebrate getting a new job, so decided to book a slightly better room than would usually choose, however I was left really disappointed. The bed was lumpy and uncomfortable, and the room was absolutely boiling, I tried to open the window however they didn't stay open, there was an air conditioning unit in the room, however when I turned this on at 12/1am it was so ridiculously loud it woke my partner up. The jacuzzi bath was nice enough, but the shower wasn't powerful enough and took a long time to wash my hair Was pretty disappointed since it was to celebrate and the room wasn't worth the money
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We came here after we got married for a little mini-moon. The room had rose petals on the bed which was a nice touch from the hotel - thank you! We stayed in the Flamingo room and made the most of the lovely copper bath. It was gorgeous. Big room with a seperate area with sofa tv and kitchenette. Perfect for one night but could also be good if you were staying longer. Couldn’t fault the hotel, had everything we needed and staff were super friendly and attentive. We will definitely be back and look forward to trying other rooms too!
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable, quirky room / apartment. Poor signage from the car park to the hotel, which could be worked upon but to be fair a nice place for the city. Very hot room but portable air con offered, which helped second night.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. It was roomy, comfortable, and nicely decorated. The staff were friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Look no further if you looking for somewhere to stay in Chester, the rooms are amazing, we had a upgrade on our room and was blown away, the smell as you walk into The Hotel hits you as pure luxury, the staff cannot do enough for you, special thanks to Rhiannon. We will be back soon
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel with a great location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Staff were friendly and nice. Decor on room was quite nice but it was absolutely roasting which meant neither my wife or i were able to sleep. It was only April and not warm outside, can't imagine how hot the room is in the middle of summer! We had booked and paid for 2 nights but left after 1 night as a result.
Stayed 2 nights in Apr 2024

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here now and always amazing. Checked in and got upgraded which was a lovely surprise. Room was extremely clean top to bottom. Can’t fault this place will definitely be returning.
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay received as a birthday present. Couldn't fault anything. Look forward to staying again in another room as they all look amazing. We stayed in Ralph, would highly recommend.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in the Tropical Room
I stayed in the Tropical Room which is a beautifully decorated room and slightly quirky with an amazing shower located behind the bed. The layout of room was ideal for me as I was travelling for work and found the kitchenette a great addition, as mentioned on other reviews there is a minibar/fridge which is stocked with soft and alcoholic drinks and chocolates. The toiletries are the White Company brand and smell wonderful. It was very thoughtful to have complimentary coffee, tea, hot chocolate sachets and plenty of sweets! However there were some cons - I found it difficult to refrigerate my non dairy milk, water bottle and vegan foods as there was very limited space available in the fridge as you are competing with the minibar and chocolates. The room was hot overnight and although the windows open they cannot propped open. The bed was a little too soft for me but a firmer mattress in my personal preference, it was great to lay back and watch TV. Lastly the door to the room is very stiff and requires a good amount of pressure to open it. Overall I really enjoyed my stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
My partner and I stayed here for our anniversary. My partner brought some things to add to the room for the occasion and they were more than happy to help! The room was gorgeous, it was lovely and clean and the staff’s communication was excellent. Wouldn’t stay anywhere else in Chester now!
Stayed 1 night in Mar 2024