Sheraton Suites Chicago Elk Grove

Property class: 3.5

Choose dates to view prices

You can look forward to a terrace, dry cleaning/laundry services, and a bar at Sheraton Suites Chicago Elk Grove. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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About the neighborhood

Located in Elk Grove Village, Sheraton Suites Chicago Elk Grove is in the business district and on a lake. 390 Golf Experience and Topgolf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Woodfield Mall and Randhurst Village. Rainbow Falls Waterpark and Pirates Cove Childrens Theme Park are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Elk Grove Village travel guide
Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007

What's nearby

  • A street with a building labeled "Woodfield Mall" and a horse statue.
    Woodfield Mall
    7 min drive - 7.1 km
  • An aerial view of a baseball stadium surrounded by urban buildings.
    Wrigley Field
    38 min drive - 35.8 km
  • OSHA Training Institute
    3 min drive - 1.8 km
  • Schaumburg Convention Center
    6 min drive - 6.8 km
  • Donald E. Stephens Convention Center
    15 min drive - 17.6 km

Getting around

  • Mount Prospect Station
    9 min drive
  • O'Hare Multi-Modal Facility Station
    11 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    19 min drive

Restaurants

  • McDonald's
    4 min drive
  • Tensuke Market & Sushi Cafe
    3 min drive
  • Rose Garden Cafe Restaurant
    18 min walk
  • Pastry House Hippo
    3 min drive
  • The Chef Grill
    20 min walk

About this property

Sheraton Suites Chicago Elk Grove

  • Hotel near Woodfield Mall
  • At Sheraton Suites Chicago Elk Grove, you can look forward to a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Breakfast (surcharge), self parking (surcharge), and express check-out
    • A computer station, a gift shop, and wedding services
    • Smoke-free premises, a ballroom, and a front-desk safe
  • Room features
  • All 253 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 35-inch flat-screen TVs with premium channels
    • Separate sitting areas, recycling, and mini fridges

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Frequently asked questions

Does Sheraton Suites Chicago Elk Grove have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Suites Chicago Elk Grove pet-friendly?

Yes, Sheraton Suites Chicago Elk Grove allows pets (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for a fee.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Suites Chicago Elk Grove?

Check-out is at noon.

Where is Sheraton Suites Chicago Elk Grove located?

Situated on a lake, this hotel is 3 mi (4.9 km) from Rainbow Falls Waterpark and 3.1 mi (5 km) from Northwest Community Hospital. Woodfield Mall and AMC Streets Of Woodfield 20 are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Suites Chicago Elk Grove Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet & great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms. Everything that you need for a very comfortable stay is there
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and clean room and service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was a little dated. Upon arrival I was told they would be closing in 2 weeks, permanently. The property is turning into a data center. I love the hotel and staff overall. Quiet and relaxed property. To bad they are closing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Everything that you could need. Clean. Great staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a few times a year. Service is good, rooms are clean, nice location for getting around.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I stayed for three nights. I repeatedly asked the front desk staff for body wash, but they never provided it during our entire stay. The room was cleaned on the first day, but not on the second. Otherwise, we liked the studio king room we booked.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The room is dated and one elevator in service that was not working very well. Staff was great, though.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were good but didn't book reach out to the transportation provider to pick us up at scheduled time. Overall property is good but location is a bit far from the airport. Could also need a bit of renovations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfy stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good comfy room
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, spacious room and great location, it’s a bit old fashioned but good enough
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Staff were polite and it was nice to have a bar.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, convenient, safe, clean .
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room could have been cleaned a little more thoroughly and one of the elevators were down making the wait time for elevator almost 5-10 minutes at a time. They’re allowing use of their service elevator to guests in the mean time to speed things up but accessing that was a little creepy so I mostly took the stairs. Staff was very friendly and helpful, I do think they’re doing their best, but still my stay was subpar overall.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the staff were pleasant, my room was clean and I will definitely book again.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Staff was fantastic, my only complaint is the toilet was not flushing properly and needed multiple services during my week stay.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pool was a little small, and the room was a little cold, but nice for us and our toddler! Our AC in our room didn’t really work, so we had to go buy a fan. I would stay again if the AC worked better.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was undergoing some maintenance, so only 1 elevator worked, so it took awhile to get up/down. Thermostat didn't work in room and the shower curtains are cloth, so water was just dripping out of the tub. The room was nice though and the price was right for just 1 night. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff. Very accommodating
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good food
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food in the area
Stayed 4 nights in Nov 2024