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"Clean and nice staff"

"The staff members were kind!!"

"The breakfasts were great! The office staff were very helpful."

"Great location, close to subway, shops & plenty of eating options. Very helpful staff!!!"

"Beautiful room, lots of high quality toiletries and amenities included. Close to lots of dining and shops."

"Wonderful "

"This hotel is very affordable. All the staff are very kind, and breakfast is included for free. Although the hotel is a bit old and the cleanliness and furniture are somewhat worn and not very clean, it's close to Sung Sim Dang and the transportation is quite convenient, which was nice. "

"I checked in at 1am and the bed sheets and pillow cases were dirty. Couldn’t find the remote for AC as well. It’s supposed to have 24 hour front desk but there was no one after we checked in and we called the phone number and no one answered. We couldn’t use the AC so opened the window and slept. The pillow cover was dirty so we covered it with towels and slept. In the morning, we talked to the front desk and he apologized and he said he will inform the cleaning team. I booked 4 nights but after 1 night I checked out so I asked him for refund for rest of the trip. He said he will talk to Hotels.com and follow the guidelines. I talked to hotels.com and they said they had hard time talking to them but eventually they refused the refund for three nights that I did not stay. I visited Korea for my dad’s funeral and my mom’s place has only one bathroom so that’s why I booked the hotel but it ruined my whole trip. I only stayed only one night and got charged for almost $400 "

"The rooms are spacious and very clean with very comfortable beds. The staff sre very friendly. The rooms are quiet. We had an excellent stay and will stay there again."