“The accommodation was in a lovely village near plenty of other places of interest. The pub was great and the staff were all very good and the food was excellent. The room and facilities were also good. The simple reason for the average rating is that our room had an air conditioner unit on the wall right outside our window which was very noisy. I asked about this after the first night and they were aware of this but I was told unfortunately it was needed to cool the cellar. This was going on and...
“Many thanks to Fiona for being such a kind and welcoming and friendly host. The room was lovely and clean and comfortable and the whole house beautifully decorated and with a calm feel. Breakfast was excellent served in the dining room. Easy parking in a free car park just a few minutes walk away. We had a lovely time, thank you.”
“The smugglers is outstanding. The staff are amazing and the rooms make you feel right at home . The breakfast is probably the best i have ever had with amazing views over Newlyn harbour . I would definitely recommend this inn to anybody its a 10 out of 10”
“Had a lovely stay in the loft! The views were fantastic, and the location was amazing—perfectly situated with easy access to other areas. The hosts were incredibly friendly and welcoming, which made the stay even more enjoyable. Would definitely recommend staying here!”
“The staff were really friendly and helpful, Parking was easy and on site.
The shower was not very powerful and the plug in the sink does not hold the water.”
“Hotel was lovely and in good location. The staff were very friendly and helpful. Our room was very clean . We very much enjoyed our breakfasts and also had dinner there both nights which was delicious.”
“A little B&B run by a nice couple. Super convenient to the Penzance rail station. (Literally 2 minutes on foot) Great value, great breakfast. In my room the ceiling fan was a bit wonky, but otherwise no problems. I would definitely consider staying again.”
“Whilst the pictures and description might depict a 4 star hotel, the Hotel Penzance Promenade is definitely not a 4 star hotel.
It is poorly maintained and dirty with untrained staff.
On arrival we were greeted by someone who hardly spoke English and just said "sign please" and handed us a piece of paper with our details on.
We were then shown to our room door, advised of breakfast times and he left.
Our room had a broken pane of glass in one of the windows, which showed signs of being...