“Stayed for three nights. Hotel very quiet and reasonably clean. Finer details for cleanliness need attention. Staff extremely friendly and helpful. Limited parking especially due to event in the conference centre next door. Breakfast was not great scrambled egg and bacon not edible for me the rest was ok. Saying all this the hotel was good value for the money we paid”
“The AC was broken down in the entire wing in the heat of summer. Staff brought fans but that did not help as the windows couldn’t open either. My family and I had no sleep or rest during our entire stay.”
“Awful area felt very unsafe
Advertised as a two bedroom apartment
Was one bed room and an awful sofa bed in the kitchen
Tv was smashed
Host unhelpful
We stayless than 30 minutes amd had to book another hotel
Seeking a full refund would not recommend ”
“Flat was already occupied, rang owner who had also given someone else my flats code. We had to stay in the flat the people in ours should’ve been in which was only a 1 bedroom and not big enough. The flat owners never even apologised and are refusing to give any refund even though I paid for a 2 bed flat. Do not use this company.”
“The guest house was impeccable, with excellent communication and information regarding its location and local attractions provided even before our arrival. Truly exceptional service. Upon our arrival, everything was beautiful. The entire house was spotless and exceeded all expectations. We enjoyed a lovely country walk into Ironbridge, and convenient parking was available at the property.
Our room was immaculate, offering tea and coffee, toiletries, fluffy towels and a selection of pillows...
“We received a very warm welcome from hosts Jackie and Rob and our stay was absolutely exceptional!
Our room was clean, neat, well appointed, with a refreshments tray including lovely homemade cake and the folder containing menus and directions for the nearby pubs for meals was well thought out and presented.
We slept well in a good firm bed and our room, with it's views over the garden, was very peaceful.
The breakfast was excellent: perfectly cooked, nice quality ingredients and offered a...
“A pleasant stay at the hotel and a comfortable nights sleep. The only grumble was the shower - it was rather lukewarm warm. hoping this is a one off and fixable. The food was delicious as was the breakfast. Thank you.”
“I stayed here overnight for a friend's wedding. The hotel is in a great quiet location with great views. The staff were extremely lovely and helpful. The bed was comfortable and warm and the breakfast was very nice. The rooms are spacious but are a little dated and signs of wear and tear noted. The rooms had great amenities.. but could benefit with having a pen and paper in the room for completeness.”