Find hotels near City Hall Plaza, Manchester from ₩118,051

"Overall best experience. The only one thing that did not satisfy me was the pool water. It requires more attention, like purification of the pool water."

"I’m really disappointed with my experience. I booked a stay but unfortunately wasn’t able to come because my daughter came down with the flu. I did the responsible thing by not showing up and potentially exposing staff and other guests to illness. Expedia even reached out to the hotel on my behalf to explain the situation, but despite that, the hotel refused to issue any kind of refund. On top of that, I kept getting the runaround—every time I called, I was told the manager wasn’t available. It felt like they were just avoiding the situation instead of trying to help or even have a conversation about it. It’s frustrating that there was no understanding or flexibility given the circumstances. I wasn’t canceling for no reason—I was trying to protect others. Based on this experience, it feels like customer care isn’t a priority here. If you ever find yourself sick or dealing with a family emergency, don’t expect any compassion or accommodation—you’ll still lose your money."

"Clean and best and simple oarking"

"The female manager was excellent. The helpers when she wasn’t there was below average."

"The floor we were on was loud "

"Breakfast is not great, but the coffee is. Staff is wonderful Typically, the room is clean, but this time there was suspicious, slimy fluid on the lamp switch."

"Close to the airport and shops nearby. Room was clean and located where I asked - away from elevator and ice machine. The chairs in the room could use improvement - more padding, for example."

"Staff very helpful."

"We really enjoyed our stay. Dove products in the bathrooms. Clean hotel. Staff at desk were super nice. Ww had no complaints at all. "