Very welcoming and accommodating. Michael at the front desk gave us great suggestions for dinner. We were also impressed with the two young men who multitasked with a smile to help with luggage and later mopped the entry floors. The young lady in the breakfast area was very helpful, ran an efficient service, and
was very pleasant. Granted, the elevator as not in service, but we were given a lovely remodeled, ADA compliant, room on the 1st floor.