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"This is a thermal water hotel, but upon arrival the whole entire hotel didn't have any thermal water running. It took until late at night to fix the problem, but the pool in my room was empty. Then, the staff had to call maintenance because it was an issue with the pool inside the room. I couldn't use the pool until this morning. The other pools in the common areas were freezing and disgusting. Even the robe they have had some stains on it. I especially requested a quiet cabin, and it was a lot of noise from thr cabin next to me until almost midnight? Then tjis morning the area was the uploading zone for all the supplies coming to the hotel. So a bunch of trucks and staff were making a lot of noise The whole experience was horrific and I couldn't get out of that place fast enough. Did an early check out. On the other hand some of the staff was nice and attentive and tried to resolve all the issues they were having the best they could. HORRIBLE PLACE! and very disappointed as yesterday was my birthday, and I wanted to have a relaxing time."

"Place was a dream. Will go again. They even had an amazing dog to escort us to the waterfall hike named sol. Food was good and affordable , the staff were very friendly . Can not wait to go back!"

"The property is beautiful. The turkish bath is a definitely a plus. Its a bit far from the city, but if that's what you're lookin for of if you don't mind driving a bit, then it's absolutely worth it "

"The staff was amazing! And the breakfast was included and was very tasty. Our room was clean and the location was on a more quiet street with cute restaurants and beautiful scenery."

"Beautiful place and friendly staff"

"Really nice hotel, very professional staff, great location, close to everything but quiet. Excellent breakfast "

"El servicio fue excelente y más alla, lo hico posible Luis mecero, Camila picina y sobre todo Don César jardinero con su amable trato, y su conocimiento en cultura, jardinera y el buen gusto de todos las flores lo cual es una de mis pasiones. Cesar nos prendió la fogata a pesar de la lluvia. Volvería mil veces más. Espero regresar con mi familia la próxima vez. Limpieza , servicio, comida , jardines, cuartos en fin si le estuviera que dar de 1 al 10 Daria 100000..... Gracias por su hospitalidad."

"Quiet place, a good property for relaxing."

"Lovely stay at Hotel Passaflores. We stayed at this beautiful hotel with a group. The rooms are spacious well appointed with thoughtful toiletries. The grounds are quintessential Jardin. The restaurant was 10 stars. Our reception was very welcoming. They served us a welcome refreshment. The minibar is included with the room. It's an excellent place to stay in Jardin. "