โStayed at the Renaissance the weekend of 8/9/25. The hotel staff were so accommodating, the room was comfy and modern! The restaurant staff including the bartenders were helpful, great drinks and delicious food not one time did we have something we didnโt like. Such a great experience in the heart of Harlem!โ
โAt first, the room was prepared for someone else, room service drink did not come as ordered, the cafe had terrible wait on the food(both breakfast and lunch), and no apologies from the staff. The individual components are good but the service connection needs major improvements.โ
โThis is an iconic hotel in nyc so I had high expectations. The hotel was nice in general, but it took an hour to change my room (bellman didn't show up for an hour) and front desk hung up on my phone call ( I heard they were very busy due to many check-ins ). I don't expect this kind of service for the five star hotel with exceptionally high rate.โ
โEs un edificio principalmente de departamentos privados algunos pisos son cuartos de hotel, la habitaciรณn es grande el baรฑo vuenntamaรฑo y tienes todo lo necesarios para estar cรณmoda, hennlantarde -noche lasan a abrirte la cama y dejar unos chocolatitodโ
โThe location was fabulous for a student to move in CUIMC. I stayed before settling down with my dorm. It is just 10 min away by walk and has beautiful view. I really enjoy my stay and I would definitely recommend this to everyone who comes to visit me. โ
"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed.
Everything except that was wonderful."
"It was a place where you could taste various breads and friendly staff. It was great because it was close to the subway and not too far from Manhattan."
